What's new
The latest product launches, pricing changes, and platform announcements from bitbybit. This is where we announce new plans and tiers, significant feature additions, integration updates, and anything else that changes what you can do with the platform today. Posts here are operator-facing: what changed, when it takes effect, and what (if anything) you need to do. We keep the language direct — no SaaS filler, no transformation promises. If something ships, we describe what it does. If something changes, we say what and why. Subscribe to the RSS feed or bookmark this page to stay current.
AI Studio Updates: Test AI, Take Action, Keep Customer Context
See how AI Studio helps ecommerce and customer service teams test AI responses, use customer context, share files, trigger configured automations, and route chats.
Open the thread →WhatsApp Pricing 2026: What Changes on October 1?
WhatsApp API pricing changes on October 1, 2026. Learn about new messaging costs, free service messages, and strategies to optimize WhatsApp ROI.
Open the thread →Bring Your Shopee Catalog to WhatsApp Commerce in Minutes
Import your Shopee catalog into bitbybit Commerce in a few clicks, and start selling on WhatsApp without rebuilding your store from scratch.
Open the thread →Build AI Segments From Your Shopify Customer Data
Shopify customers sync into bitCRM automatically and enrich with metafields, order and loyalty behavior — so you can build a segment in plain language.
Open the thread →Meet the Adaptive Chat Widget for Your Shopify Store
The Adaptive Chat Widget answers buying questions right on your Shopify product page, follows the shopper as they browse, and adds their pick to the Shopify cart.
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bitbybit Studio Invited as Exhibitor at B2B Tech Asia 2026
bitbybit Studio exhibited at B2B Tech Asia 2026. What 100+ brand conversations revealed about AI agents, WhatsApp commerce, and owning your customer data.
Open the thread →Introducing bitLoyalty (Beta): rewards in customer conversations
Connect points and rewards to customer conversations with bitLoyalty (Beta). Explore supported Shopify setups, program controls, and follow-ups.
Open the thread →July 2026: More Capability for Every Stage of Growth
From July 2026, every bitbybit plan gives merchants and brands more room to grow — higher limits, new tiers, and all five products available under one plan.
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