Does this replace Yotpo?

Reviews & Loyalty

Yotpo WhatsApp integration

Push Yotpo review requests, photo-review prompts, and UGC follow-ups onto WhatsApp instead of decaying email.

In short

Yotpo handles reviews, UGC, and loyalty for ecommerce brands. The bitbybit integration moves Yotpo review and UGC requests off email and onto WhatsApp, where customers actually respond. The request flow, star rating, and review text all happen inside the WhatsApp thread; replies post back to Yotpo automatically; the customer record updates inside bitCRM. Yotpo stays the source of truth for review display — bitbybit only changes how the ask reaches the customer.

What you can do

How bitbybit works with Yotpo.

Send Yotpo review requests through WhatsApp instead of email
Collect star ratings and review text inside the thread
Trigger photo-review prompts on WhatsApp for visual UGC
Tag review sentiment for follow-up retention campaigns

Setup

Live in ~15 minutes.

01
Open your Shopify dashboard and go to Apps → Yotpo.
02
Open the Store Settings page in Yotpo.
03
Go to General Settings and copy the App Key.
04
Paste the App Key into the Yotpo integration page inside bitbybit.

Common questions

Before you connect.

No. Yotpo stays the source of truth for review storage and product-page display. bitbybit changes the request channel and routes replies back so Yotpo remains your single dashboard.

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