Does this replace Yotpo?

Reviews & Loyalty

Ask for Yotpo reviews on WhatsApp

Yotpo collects the reviews. bitbybit asks for them inside the WhatsApp thread your customers actually read — then the rating lands back in Yotpo.

Install on Shopify Start free →

~15-min setup — or our team wires it up with you.

5.0 · 11 reviews · bitChat on the Shopify App Store

Why Yotpo + bitbybit

Yotpo keeps the reviews. We change where you ask.

You use Yotpo for

You run Yotpo for reviews, UGC, and loyalty — the social proof on your product pages and the repeat-purchase programs that lift AOV. It’s your source of truth for what customers say and how they earn rewards.

The gap today

The ask still goes out by email, where it competes with everything else in a crowded inbox and quietly decays. The review request lives off the conversation, and the customer who just bought from you never sees it land on the channel they read.

Better together

Yotpo + bitbybit moves the review ask into the WhatsApp thread, on the customer record you own. The same shopper who chatted with your agent gets the request where they already reply — and the rating syncs back to Yotpo so nothing leaves your dashboard.

See it in the thread

What Yotpo + bitbybit looks like.

Review and loyalty moments happen where customers actually reply — WhatsApp, not a dead inbox.

Your brandonline · powered by bitbybitWhatsApp

Hi Maya! How’s the linen dress treating you? Mind a quick review? ⭐ Just reply 1–5 and a few words.

5! Love it, fits perfectly 🥰

Thank you! 🙌 Just posted it to your reviews.

YotpoReview request sent on WhatsApp instead of email; the reply posts back to Yotpo automatically.

Install on ShopifyFree to start — connect Yotpo and see it run on your own store.

What you can do

What can bitbybit do with Yotpo?

Send Yotpo review requests through the WhatsApp thread instead of decaying email
Let customers reply with their rating and review on the channel they already read
Sync the response back to Yotpo so it stays your single review dashboard
Update the customer record in bitCRM when a review comes in, ready for follow-up
Reach buyers who just chatted with your support agent — the ask rides the same thread

Fits what you already use

You keep Yotpo. bitbybit layers on top.

Yotpo stays the source of truth. Every review, photo, and loyalty point still lives in Yotpo — we don’t store or display them.
Your product-page widgets and review display don’t change. bitbybit only changes how the ask reaches the customer.
Your Yotpo loyalty and referral programs run exactly as they do today. Nothing in your setup is replaced.
Connect with a single App Key. No re-platforming, no migration, no touching your existing Yotpo flows.

Setup

Set up Yotpo in ~15 minutes.

01
Go to your Shopify dashboard.
02
Open the Apps tab and select Yotpo.
03
Open the Store Settings page in Yotpo.
04
Go to General Settings, copy the App Key, and paste it into the Yotpo connect screen in bitbybit.

Full setup guide: Read the docs ↗

Common questions

Before you connect.

No. Yotpo stays the source of truth for review storage and product-page display. bitbybit changes the request channel and routes replies back so Yotpo remains your single dashboard.

Related integrations

What pairs well with this.

Get started

Connect Yotpo to your store and customer record.

Install on Shopify, start free, or message the team on WhatsApp — we'll wire it up with you.

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At a glance

Yotpo runs reviews, UGC, and loyalty for your store. The bitbybit integration moves the Yotpo review ask off email onto the WhatsApp thread your customers read, tied to the bitCRM record. Connect with one App Key; Yotpo stays your system of record.