Shopify Partner Official Meta Tech Partner

Shopify brands sell more and support better with one AI agent.

The AI agent that works your WhatsApp inbox in your customer’s language — answers from your live Shopify catalog, recovers abandoned carts, and hands off to you when it’s unsure. Install one app and it works; add the rest as you grow.

  • Answers from your live store
  • Recovers carts on WhatsApp
  • Won’t guess — hands off to you
Install on Shopify Start free
5.0· Shopify App Store

Shopify stays your catalog and order source · free plans on every app · no credit card required.

A bitbybit AI agent built on a live Shopify store — reading the catalog, customers, and orders
1,000+ brands building their agent here
50+ countries served
100+ languages the agent answers in
Official Meta Tech Partner · Shopify Partner
The leak

You paid for the click. Then the conversation went cold.

Your ad got the click. The customer opened WhatsApp and asked a question — and the answer came hours later, at 11pm, from a personal phone, after the intent was gone. The leak isn’t the ad; it’s the gap between the click you paid for and the order you never closed. An AI agent that answers the instant they message — from your real store — is the thing that catches it.

Built on Shopify

Connected to the Shopify store you already run.

Install from the Shopify App Store. bitbybit reads your live catalog, customers, and orders — and acts on Shopify’s own signals.

No Shopify Checkout dependency — payments are bitbybit’s own in-thread links via Xendit and DOKU (QRIS, virtual accounts, e-wallets, cards).

Maya R. returning · 3 orders
  • Last order Linen Wrap Dress · M · delivered
  • Asked before care instructions, restock on the sand color
  • Now browsing Linen Wrap Dress — sand, size M
Recognized from your Shopify record — before the first message.
Knows the customer

Knows the order history before the first message.

A customer context panel sits beside every thread — Overview, Order history, Web activity, and their live Cart. So the moment a customer messages, the agent is already up to speed — no cold start, no making them repeat themselves.

  • Order history — what they’ve bought, returned, and asked about before
  • Web activity and live Cart — what they were browsing right before they messaged
  • One customer record — every app reads and writes the same profile
  • Straight to the point — the conversation goes right to what they came for
The agent at work

Reads your live Shopify catalog on every answer.

One conversation, grounded in your live store on every answer: live inventory and current price read from Shopify, Create Order in the thread, the order recorded back to your Shopify admin, and Escalation that hands off cleanly the moment it’s out of its depth.

WhatsApp · your store live
Your agent grounded on your Shopify catalog
Is the Linen Wrap Dress still available? I want 2.14:31
Yes — the Linen Wrap Dress in sand is in stock, 6 left in size M, at $128. Want me to set up 2?14:31✓✓
Checked live Shopify inventory on the answer — 6 on hand, current price, never a cached snapshot
Yes, ship to Austin.14:32
Done — 2× Linen Wrap Dress (M, sand), $256, shipping to Austin. Order’s in; payment link is on its way.14:32✓✓
Order drafted in-thread and recorded to your Shopify admin — Shopify stays your source of truth
Can I get a wholesale price if I take 20?14:33
Wholesale pricing isn’t something I set, so I won’t guess. I’m bringing in our team — they’ll already have this whole thread.14:33✓✓
Escalation guardrail — pricing exceptions route to a human, full thread handed off, nothing repeated.

Every answer grounded in your live Shopify store; every order written back to it.

One suite on Shopify

A suite built natively for Shopify.

Apps on the Shopify App Store, one agent and one customer record behind them all. Install only what you need — bitChat, bitCRM, or the full set — and it works the same.

AI inbox

bitChat

5

A 24/7 AI agent and omnichannel inbox — WhatsApp, Instagram, Messenger, TikTok — that answers product questions, recommends, and takes the order in the thread.

Shopify hook
Reads your Shopify catalog and variants for product cards and order context.
One record
Every conversation attaches to the same customer profile the rest of the suite reads.

Your scattered DMs land in one thread on one customer — Instagram and WhatsApp stop living in two places.

AI marketing + CRM

bitCRM

4.3

Customer record, campaigns, automations, and segments — cart recovery and AI-segmented broadcasts across WhatsApp, Instagram, and Facebook.

Shopify hook
Fires automations on your Shopify order events — cart, checkout, and fulfillment.
One record
Acts on the same profile bitChat enriches, so every broadcast reads one record.

Set the Abandoned Cart trigger once and it runs — cart recovery on your highest-open channel.

The agent engine

AI Studio

Give the agent your knowledge, switch on what it can do, set the guardrails, and test it before it goes live — one configuration runs across every app.

Shopify hook
No install of its own — it powers the agent that reads your Shopify catalog and orders.
One record
Configure the agent once; it runs across the suite on one record.

Playground: meet your agent as a returning buyer, a first-timer, a bargain-hunter — and see exactly what it answers before a real customer ever does.

Also in the suite

bitApp

Branded mobile app

No-code iOS + Android app builder with AI push notifications.

Shopify hook
Syncs your Shopify catalog into the app via Shopify OAuth.
One record
Push fires on the same rules as cart recovery; sessions enrich the same profile.

Push lands on the lock screen with no per-message Meta fee — the cheapest reach channel you own.

5

bitLink

Link-in-bio that sells

A shoppable link-in-bio on your own domain — product blocks, a WhatsApp section, themes.

Shopify hook
Shopify product blocks feed the shoppable link-in-bio.
One record
A purchase lands on the same profile bitChat reads next.

One tap on the WhatsApp block opens a real bitChat thread your agent answers — not a dead-end link.

4

bitLogin

Sign-in + data capture

Social login (Google, Apple, Facebook) and WhatsApp OTP with data capture.

Shopify hook
Installs as a Shopify theme app embed and writes a customer tag back to Shopify.
One record
The login event creates or enriches the same profile every other app reads.

One-tap sign-in with accounts they already have, verified in the same WhatsApp thread — no separate SMS cost.

4

See them all on the bitbybit partner page on the Shopify App Store. Not on Shopify? See bitbybit Commerce.

On your storefront

bitbybit lives on your storefront, not in a separate tab.

Chat, login, and shoppable blocks install as Shopify theme app embeds and product blocks — rendered by your own theme on your own domain, not loaded from an outside window.

Storefront

bitChat

The live-chat widget installs as a Shopify theme app embed — on your store, on your theme.

Login & account

bitLogin

A theme app embed for social login and WhatsApp OTP that writes a customer tag back to Shopify.

Link-in-bio

bitLink

Shopify product blocks power a shoppable link-in-bio on your own domain.

Mobile app

bitApp

Your Shopify catalog syncs into a native iOS and Android app with AI push.

One record

One customer. Every app.

Follow one shopper through the suite — the same profile the whole way.

  1. 1
    Discovers bitLink

    A shopper taps a product block from your Instagram bio and lands on a Shopify product.

    Shopify product blocks feed the link.
  2. 2
    Signs in bitLogin

    They sign in; a profile is created and a customer tag writes back to Shopify.

    Theme embed + tag write-back.
  3. 3
    Asks bitChat

    They open WhatsApp and ask "does this come in size M?" The agent answers from your live Shopify catalog and variants — and already sees they just signed in.

    Catalog read + one customer database.
  4. 4
    Gets recovered bitCRM

    They add to cart and leave. A message fires on the Abandoned Cart trigger, segmented on what they browsed.

    Shopify trigger family + behavioral triggers.
  5. 5
    Comes back bitApp + Stamped

    They buy. A push nudges a reorder; a review request goes out over WhatsApp and the reply posts back — all on the same profile, with loyalty points visible inside the agent view next time they chat (loyalty is Beta · requires Shopify).

    Push on shared rules + review requests over WhatsApp.

Install one and it works. Install several and every Shopify action adds context to the customer record — because there’s only ever one record.

One agent Build it once. Improve it everywhere.

The agent that answers a WhatsApp question in bitChat is the same one that sequences a bitCRM flow and powers a bitApp push. You build it in AI Studio — and better context makes a better agent.

One customer record Every signal, one profile.

Orders, conversations, and clicks all enrich one Shopify-aware profile. No two apps disagree about who the customer is, or what they bought last.

One bill, one dashboard Install gradually. Manage once.

Install one app or several — you log into one dashboard and settle one bill. Add an app and it shows up, with no separate account and no duplicate setup.

From answer to order

The conversation takes the order — recorded back to Shopify.

The agent doesn’t stop at answering. It recommends from your live catalog, sends the payment link, and takes the order right in the thread — recorded straight to your Shopify admin — then follows up while intent is still warm.

See how the agent closes sales →
Get started

Install the agent on your store.

FAQ

Your Shopify store, your questions.

The right WhatsApp app for a Shopify store reads your live catalog and orders, answers and sells inside the thread, recovers abandoned carts, and keeps one customer record — installed from the Shopify App Store with no code. bitbybit does this as an Official Meta Tech Partner and Shopify Partner; compare it side by side with the alternatives on our /compare pages.

No. bitbybit runs as a connected app, not a theme or storefront script — it reads your live Shopify data through the API and runs the WhatsApp conversation layer separately, so it adds no render-blocking code to your storefront and doesn’t affect page-load speed.

It connects via the Shopify App Store using Shopify OAuth — install, choose your store, no code. From there it reads your live Shopify store: your catalog, variants, customers, and orders. Shopify stays the source for your catalog and orders; bitbybit adds the WhatsApp commerce layer on top.

Products and variants import and sync as the agent’s primary catalog, and your saved Shopify customer segments import too. Your Shopify customers flow in as a tagged source into one unified customer database. Inventory and price are read live from Shopify the moment the agent answers — current every time, not a nightly sync. bitCRM acts on Shopify order events (Abandoned Cart, Abandoned Checkout, Order Created, Order Created unpaid, Order Paid, Order Fulfilled), on custom Shopify customer and order fields and metafields, and on browsing behavior (page, collection, product, add-to-cart). bitLogin writes a customer tag back to Shopify. Payments are bitbybit’s own in-thread links via Xendit and DOKU, not Shopify Checkout.

Yes. Every app installs directly from the Shopify App Store, and each has a free plan or free trial. No credit card is required to install and explore. You add a paid plan or the bundle when the value is obvious.

Yes. bitbybit is an official Shopify Partner with published apps on the Shopify App Store, and an Official Meta Tech Partner. We run on WhatsApp Cloud API and help you onboard the WhatsApp Business Platform — bitbybit operates the system on top, with Official API access where enterprise teams need it.

No. Each app installs independently. Most brands start with bitChat (the AI agent on WhatsApp) or bitCRM (cart recovery and campaigns), then add others as they grow. The customer record, the agent, and the dashboard stay unified across whichever apps you install.

They share one customer record and one agent. A conversation that starts in bitChat informs the next bitCRM broadcast. A purchase shows up in the same profile the agent uses to answer the next question. Install one and it works; install several and every Shopify action adds context to the customer record.

It answers only from what it can see — your live Shopify catalog, your orders, your policies — not the internet’s version of your store. When it isn’t sure, it says so and hands off to your team rather than guessing a price or a stock level. You set the guardrails and test the behaviour before any customer reaches it.

Message fees are charged at official Meta rates with zero markup. You pay Meta directly — bitbybit never takes a cut of your messaging costs.

We serve brands across 50+ countries and the agent answers in 100+ languages. Support is available in English via in-app chat, email, and our help center, with Indonesian, Bahasa Malaysia, and Portuguese available on paid plans.