Sales Automation

Every WhatsApp conversation
is revenue data.

An AI sales agent qualifies leads, sends payment links, and follows up in WhatsApp. Your CRM updates itself. Your ads learn from real sales — not just clicks.

Start free
1,000+ Brands
50+ Countries
Official Meta Tech Partner
The problem

The relationships are real.
The system underneath isn't.

WhatsApp selling works — until you try to scale it. Every chat carries real buying signals. Without a system to capture them, you leak sales every week.

📱

Conversations live on personal phones

Customers belong to the salesperson, not the business. When the salesperson leaves, the relationship walks out the door.

🔁

Every chat starts from zero

Your team asks for the same name, address, and preference every time — because no one has yesterday's conversation in front of them.

👥

Scaling means hiring, not systems

More leads means more agents on more phones. Quality drops with every new hire. You hit a wall the moment you grow past two salespeople.

Follow-ups depend on who remembers

Hot leads cool while waiting for a follow-up no one set. Cold leads never warm up again because no one knows they were ever interested.

How it works

From the first message to a closed sale.

Every WhatsApp conversation flows through one platform. bitChat captures it. AI Studio decides what to do. bitCRM remembers everything. Meta CAPI feeds the result back to your ads.

Conversation lands
bitChat

Click-to-WhatsApp ads, replies, organic inbound — every chat arrives in one inbox with full history. No more personal phones.

The agent listens
AI Studio + Data Collection skill

The agent reads every message — intent, objections, urgency, language. It speaks in your voice and follows the rules you set in AI Studio.

The record writes itself
bitCRM

Tags, persona, history, and Shopify orders land on one customer record keyed by phone number. No CSVs. No sync jobs.

Ads optimize for closed deals
Meta CAPI

Real sales feed back to Meta as conversion events. Your ads start finding more buyers like the ones who actually purchased — not just more clickers.

The agent acts
Follow-up · Create Order · Escalation

Send the next message, drop a payment link, or hand the conversation to a human — all inside the same thread. No task queue. No handoff lag.

Why it works

Three engines.
One conversation.

Built day one as one platform — AI sales agent, self-writing CRM, and a closed loop to your ads. All on the same WhatsApp thread. Not a support inbox with marketing bolted on.

AI sales agent The agent qualifies, recommends, closes — in the thread

The agent learns your products, your voice, and your rules in AI Studio. It answers questions, recommends the right item, collects the info you need, and sends the payment link the moment a customer is ready to buy.

CRM automation The customer record writes itself

Most CRMs only update after a customer buys. bitCRM starts the moment they say hi. Every WhatsApp message, every Shopify order, every tag — all on one customer record, keyed by phone, updated automatically.

Conversion engine Every conversation feeds your ads

Real sales from WhatsApp flow back to Meta as conversion data. Your ads stop chasing clicks and start finding buyers — so every campaign brings in higher-quality leads.

What changes

The agent does the CRM work.
Your team builds the relationships.

01

Every conversation is tagged in-thread

The agent tags every chat as it happens — intent, persona, language, lifecycle. No CSV exports. No end-of-week cleanup.

AI Studio + Data Collection
02

One customer record, keyed by phone

Tags, history, and Shopify orders all live on the same profile. The next teammate who picks up the thread sees what the last one said.

bitCRM, in-thread
03

The next message lands when intent is hot

Follow-ups fire when intent is high, not on a fixed schedule. Payment links drop inside the thread. Hot leads reach a human in seconds.

Follow-up · Create Order · Escalation
The Difference

WhatsApp selling as chaos vs.
WhatsApp selling as a system.

Same channel. Same customers. Different operating model.

Without automation
  • Customer data lives on personal phones
  • Every salesperson remembers a different slice
  • Follow-ups depend on who remembers
  • Ad spend optimizes for clicks, not closed leads
With bitbybit
  • One inbox, one history, one customer record
  • The agent remembers what every customer cares about
  • Follow-up fires when intent is hot, in-thread
  • Meta CAPI feeds closed-deal events back to your ads
Extends into your stack

One customer record.
Every tool you already run on.

Tags, segments, and conversation events sync into the tools you already use — through native connectors and an open API. Your existing CRM stays in charge where you want it to.

n8nMakeZapierWebhooksOpen APIShopifyMeta CAPI
FAQ

Common questions about
sales automation.

Most teams connect a WhatsApp number, import their catalog or Shopify store, and load the AI Studio brief in the first session. Going live with the agent qualifying, tagging, and replying in production is typically a matter of days — not an integration cycle. There is no minimum subscription length.

No. The agent handles the repetitive part of the thread — qualification, FAQs, catalog questions, payment links, follow-up nudges — and hands the conversation to a human the moment judgement is needed. Your team stops typing the same first ten messages and starts working the conversations that are actually close to a sale.

Yes. AI Studio is where you set tone of voice, brand vocabulary, guardrails, and escalation rules. The agent is bilingual by default — Bahasa Indonesia and English out of the box, with other languages supported — and follows the brief you write, not a generic chatbot persona.

No, but it helps. Native Shopify sync brings catalog, orders, and pixel events into bitCRM on every plan. If you're not on Shopify, bitbybit Commerce provides the native catalog, cart, and payment-link stack — or you can run bitbybit alongside another commerce system via webhook or open API.

bitCRM is the conversational customer record — built from the first WhatsApp message, not imported. If you already run Salesforce, HubSpot, or another sales CRM, bitbybit syncs tags, conversation history, and lifecycle signals via webhook, n8n, Make, Zapier, or the open API. Your downstream CRM stays the source of truth wherever you want it to.

You can keep your existing number — bitbybit runs on WhatsApp Cloud API and on the Business App (COEX), and for enterprise teams that need Official API access, we partner with leading BSPs to route through their existing provider. Past chats stay where they are; new conversations from the migration date forward flow into the unified inbox and bitCRM.

A flat platform plan plus WhatsApp message fees at Meta's published rates — no per-message markup, no commission on sales, no separate add-on for Shopify or AI. Month-to-month; no annual lock-in to get started.

You do. Conversations, profiles, tags, and lifecycle events belong to your workspace and export cleanly via webhook or open API at any time. Phone-number-keyed records are portable; you are never locked into bitbybit to keep your audience.
Get started

See your WhatsApp threads
turn into revenue.

Book a demo or start free today. Turn every WhatsApp conversation into a closed sale. Trusted by 1,000+ brands in 50+ countries.