Five workflows.
One customer record.
bitbybit isn’t a stack of disconnected tools. Discovery, sales, support, and retention all run on the same conversational customer record — the one that begins at the first message, not at checkout.
Discovery, cart, and checkout — all in the thread.
AI agents that read live Shopify catalog, build carts, send payment links, and close the order without bouncing the customer to a landing page.
See WhatsApp commerce →WhatsApp MarketingClick-to-WhatsApp ads that build an audience, not interrupt.
CTWA + Meta CAPI loop: ad click → qualified conversation → CRM update → repeat purchase.
See marketing & lead gen →Sales AutomationEvery WhatsApp conversation is revenue data.
Buying signals become CRM updates and triggered next steps. Intent-to-action without a sales ops team building flows.
See sales automation →Customer SupportResolution quality with live order context.
Both AI and human agents get full order history, customer profile, and product catalog inside the conversation. Support as a retention lever, not a cost center.
See customer support →Loyalty & RetentionMemory and behavior across the customer record.
Repeat-purchase depth across WhatsApp, push, and bitApp. Unified lifecycle triggers on the same customer profile that closed the first order.
See loyalty & retention →The same agent, set up for your industry.
Turn fashion conversations into confident purchases and repeat customers.
An AI agent captures shopper interest, learns what they’re looking for, answers the questions that hold up a purchase, and keeps the relationship moving after checkout.
See Apparel & Fashion →Retail & E-CommerceOne AI agent that sells, supports, and follows up, on one customer record.
Connect your catalog and the agent recommends, builds the cart, and sends the payment link in the chat. It recovers abandoned checkouts, answers across WhatsApp, Instagram, Facebook, and web, and hands complex chats to your team with the full history.
See Retail & E-Commerce →Beauty & Personal CareAdvise, sell, and bring customers back in one WhatsApp thread.
An AI agent asks about skin type and concerns, recommends the right products, takes the order in the chat, and reminds customers when it’s time to restock.
See Beauty & Personal Care →Automotive & DealershipsQualify the lead, book the service, and keep the customer on WhatsApp.
One AI agent works for your showroom and your service branches: it qualifies car-sales leads, books maintenance visits, and keeps owners coming back with timely reminders.
See Automotive & Dealerships →Hospitality & TravelFrom first enquiry to checked-out guest, all in one WhatsApp thread.
An AI agent recommends the right package for each traveler’s budget and dates, hands booking-ready chats to your team with the full context, and keeps guests informed before and after the stay.
See Hospitality & Travel →Fitness & WellnessEvery enquiry answered, every lead handed to the right branch, every member reminded to renew.
An AI agent answers questions for every branch, qualifies new leads, passes them to the right teammate with the full brief, and keeps prospects and members moving with follow-ups.
See Fitness & Wellness →Food & BeveragesTake orders, pre-orders, and reorders in one WhatsApp thread.
An AI agent answers menu and delivery questions, turns chats into complete orders, handles pre-orders for your team, and brings regulars back. A direct channel that sits alongside the delivery apps.
See Food & Beverages →One platform. One customer record. Every conversation.
From the first “Hi” to the next repurchase — AI agents, CRM, support, and commerce on the same thread.