One AI Platform to Sell, Support & Grow
— on WhatsApp.
Convert more conversations, resolve faster, and keep commerce, support, and CRM working from the same customer context on WhatsApp.
Trusted by 1000+ brands across 50+ countries · Meta Official Tech Partner · Shopify Partner
Trusted by 1000+ brands across 50+ countries
What Changes
AI that moves the business forward, not just the conversation.
Move from disconnected replies to a system that can qualify intent, resolve support, trigger follow-up, and keep commerce moving inside the same WhatsApp thread.
Higher conversion without more manual follow-up
Guide buyers from first question to next best action inside the conversation instead of losing intent between tools.
Faster resolution with full customer context
Support, order history, and customer data stay connected so AI and human teams can resolve issues without starting from scratch.
One system instead of fragmented point tools
bitbybit connects AI agents, CRM, and commerce workflows so every conversation improves the next one.
Product Proof
See how the system works in live customer moments.
Three examples that show how bitbybit helps teams resolve faster, convert demand, and qualify leads inside the same channel.
Support that resolves without losing the thread
AI handles repetitive support work first, routes edge cases cleanly, and keeps the customer context intact for the human team.
Use the tabs to view support resolution, commerce conversion, and lead-qualification workflows.
One System
The platform behind revenue, support, and lifecycle growth.
Start with one use case, then keep the same customer context as you expand across support, CRM, and AI operations.
bitChat
Support and conversion
Resolve repetitive support, recover carts, and keep customer conversations moving without losing context.
bitCRM
Lifecycle and CRM
Capture intent, enrich profiles, and trigger follow-up journeys from the same conversation history.
AI Studio
Agent orchestration
Design, test, and deploy agents that can take action across support, sales, and operational workflows.
Ready to turn WhatsApp into a stronger revenue and support channel?
Start with one workflow or connect the full system across AI agents, CRM, and commerce.
FAQ
Quick answers before you go deeper
This block is here for buyer clarity and AI retrieval. For the full product, setup, Shopify, WhatsApp, and evaluation FAQ, use the main FAQ page.
bitbybit is a WhatsApp-first AI commerce platform that helps brands sell, support, and grow from one connected system. It combines AI agents, conversations, CRM, automation, and commerce so teams can manage the customer journey without stitching together separate tools.
bitbybit is the strongest fit for Shopify and modern commerce brands that use WhatsApp as a serious sales, support, or retention channel. It is especially useful for teams that want one system for AI, CRM, support, cart recovery, and follow-up.
Yes. bitbybit is built to support Shopify brands with store-connected workflows like customer context, cart recovery, support, follow-up, and product-related actions.
Yes. bitbybit is designed around official WhatsApp workflows across acquisition, conversion, support, and retention.
bitChat is the conversation layer for sales and support. bitCRM handles customer data, segmentation, campaigns, and follow-up. AI Studio is where teams build and manage AI agents that use business context and workflows.
Yes. bitbybit is designed for WhatsApp-first commerce flows, including product discovery, cart recovery, guided selling, checkout support, and post-purchase follow-up.
bitbybit is built around WhatsApp-first commerce and one connected system across AI, CRM, commerce, and automation. It is designed for brands that want WhatsApp to drive revenue and retention, not just ticket handling.