bitbybit Commerce

Your commerce backbone — catalog, checkout, orders. Owned, not rented.

bitbybit Commerce gives non-Shopify brands the catalog, cart, checkout, payments, shipping, and order management system your AI agent needs to sell from every conversation. Already on Shopify? Keep Shopify as your source of truth and use bitbybit on top.

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Book Demo (English)
For international customers who prefer the demo in English.
Book Demo (Bahasa Indonesia)
Untuk pelanggan yang ingin demo dalam Bahasa Indonesia.
1,000+ Brands building on bitbybit
50+ Countries served
100+ Languages supported
Use Shopify, or use bitbybit Commerce

Every brand needs a commerce source of truth. Own yours.

Already on Shopify? Keep it as your source of truth — the whole agent stack runs on it. Not on Shopify? bitbybit Commerce is your owned backbone: catalog, hosted checkout, payments, shipping, and order management in one system the agent sells from.

The backbone

Run catalog, checkout, payments, shipping, and orders in one place.

Everything a commerce system does — owned, and ready for your agent to act on. Built on real payment and logistics rails — Xendit, DOKU, JNE, GoSend, and more. Pick a piece.

Give your AI agent live commerce data to act from.

  • Your catalog, your record — products, variants, and inventory in a system you own, on your own domain and brand
  • Bring your Shopee catalog — a built-in importer pulls products, variants, and images into the backbone you own
  • Orders in one console — see every order, its status, total, and channel without bouncing between tools
  • Live for the agent — the catalog it sells from and the orders it tracks are the same record you manage
Orders
Order Customer Items Status Total Channel
#1042 Sari W. 2 Shipped Rp 498.000 WhatsApp
#1041 Andi P. 1 Fulfilled Rp 249.000 Instagram
#1040 Maya L. 3 Paid Rp 747.000 Link-in-bio

Every order in one console — status, total, and channel at a glance.

Checkout and payment links, without building your own stack.

  • Hosted checkout, ready to use — no gateway integration, no card-handling build to ship
  • Payment links anywhere — drop one into any conversation or page; pay it in a tap
  • The methods buyers expect — QRIS, GoPay, OVO, BCA VA, and cards, with rails through Xendit and DOKU
QRIS GoPay OVO BCA VA Cards

A hosted checkout you don’t have to build — branded, and ready to send.

Track every order from payment to fulfillment.

  • A real order management system — draft, fulfill, capture payment with proof, refund, and export, all in one place
  • Courier tracking, end to end — driver and AWB followed from picked-up to delivered, with status written back to the order
JNE J&T GoSend KiriminAja Blitz

Order placed, fulfilled, and tracked by AWB from picked-up to delivered.

Every order becomes part of the customer record.

  • One record per customer — every order ingested and normalized into a single profile, keyed by phone number
  • Commerce analytics built in — AOV, returning rate, and lifetime value across the whole store, not five tools
  • Built for the agent — the catalog it sells from and the orders it tracks, in the record it works from

Every order writes to the record your agent works from.

Built on

A backbone trusted by brands building on bitbybit.

1,000+ brands building on bitbybit
50+ countries served
Official Meta Tech Partner
100+ languages supported
Agent-native

Build the agent once. It acts on your catalog.

Built for AI and conversation first — not a web-era store retrofitted for chat. The agent reads your live catalog and orders and sells right in the thread, on a backbone you own — the same agent stack Shopify merchants run.

AI Studio Build your brand as one agent, once. bitChat It resolves and replies in the thread. bitCRM Every order writes to a record you own.

Closing the sale — recommend, build the cart, send the payment link — is Sales Automation → · Selling in the chat is WhatsApp Commerce →

In action

Leaving a marketplace? Bring the record with you.

For brands moving off a marketplace, an owned backbone is the difference between renting a storefront and keeping one. The catalog, the orders, and the customer all live in a record that stays yours.

bitbybit charges a flat plan fee and takes 0% commission on your sales — you pay WhatsApp message fees at Meta’s published rates, nothing per transaction.

See selling-in-the-chat as a use case →
Get started

Use Shopify, or
use bitbybit Commerce.

Not on Shopify? Start free and stand up your whole commerce backbone — catalog, checkout, payments, shipping, and orders — with the agent on top.
Already on Shopify? Keep it as your source of truth — the agent stack runs on it.

Start free
Book Demo (English)
For international customers who prefer the demo in English.
Book Demo (Bahasa Indonesia)
Untuk pelanggan yang ingin demo dalam Bahasa Indonesia.
Chat on WhatsApp · +62 815-1423-1000 No credit card required.
How it's built

Your data exports cleanly — webhook, open API, or CSV/XLS, the day you ask.

No lock-in by design. Your commerce data lives in your workspace, keyed to a phone number.

FAQ

Common questions about
bitbybit Commerce.

Yes. bitbybit Commerce is an owned commerce backbone — catalog, cart, hosted checkout, payment links, shipping, and order management — for brands that don’t run Shopify. Your AI agent sells from it inside the WhatsApp thread, and every order is recorded in a system you own. It’s an alternative source of truth, not a layer on top of Shopify.

An owned commerce backbone — catalog, cart, hosted checkout, payments, shipping, and order management — for brands that don’t run Shopify. It’s the source of truth your AI agent sells from, and the system every order is recorded in.

Whichever fits how you already sell. If you’re on Shopify, keep it as your source of truth and run the agent stack on top (see /shopify). If you’re not on Shopify, bitbybit Commerce is your owned backbone. Either way, the same agents (AI Studio, bitChat) and the same customer record (bitCRM) sit on top.

Payments run through Xendit and DOKU — QRIS, GoPay, OVO, BCA virtual accounts, and cards — with hosted checkout and payment links, plus confirmation written back to the order. Shipping through GoSend, KiriminAja, JNE, J&T, and Blitz, with courier tracking from picked-up to delivered.

No. Hosted checkout and payment links are built in — you point your catalog at them and send. No gateway integration, no card-handling build, no separate logistics tooling to stitch together.

Yes. Bulk product import via CSV and common catalog formats, with onboarding help. Selling on Shopee? A one-step Shopee importer pulls your catalog — products, variants, and images — straight into bitbybit Commerce, so you launch with your store already stocked. Your storefront, link-in-bio pages, and customer-facing messages all run on your own domain and brand.

The selling, answering, and following-up is the agent stack — built in AI Studio, running in bitChat, writing to bitCRM. It reads your bitbybit Commerce catalog and orders directly, so the agent acts on live data. The same stack Shopify merchants run, on a backbone you own.

Yes. Catalog, orders, and customer profiles live in your workspace, keyed by phone number, and export cleanly via webhook or open API. You’re never locked in to keep your customers.

Own the catalog and the orders and you hold the source of truth agents will buy from. As agentic-commerce protocols mature, an owned backbone is what lets you expose your catalog to them — a direction we’re built toward, not a bolt-on.