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Dana leads Product Marketing at bitbybit — positioning, launches, and go-to-market across WhatsApp, Shopify, and Southeast Asia.

Posts by Dana Dewany (6)
A customer reading a chat on her phone, connected through an AI agent to product, tagging, automation, and a human support teammate

AI Studio Updates: Test AI, Take Action, Keep Customer Context

See how AI Studio helps ecommerce and customer service teams test AI responses, use customer context, share files, trigger configured automations, and route chats.

Dana DewanyOctober 15, 20264 min read
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What's new

Bring Your Shopee Catalog to WhatsApp Commerce in Minutes

Import your Shopee catalog into bitbybit Commerce in a few clicks, and start selling on WhatsApp without rebuilding your store from scratch.

Dana DewanySeptember 10, 20264 min read
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Build AI Segments From Your Shopify Customer Data

Shopify customers sync into bitCRM automatically and enrich with metafields, order and loyalty behavior — so you can build a segment in plain language.

Dana DewanyAugust 4, 20264 min read
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Meet the Adaptive Chat Widget for Your Shopify Store

The Adaptive Chat Widget answers buying questions right on your Shopify product page, follows the shopper as they browse, and adds their pick to the Shopify cart.

Dana DewanyJuly 8, 20264 min read
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Introducing bitLoyalty (Beta): rewards in customer conversations

Connect points and rewards to customer conversations with bitLoyalty (Beta). Explore supported Shopify setups, program controls, and follow-ups.

Dana DewanyJuly 1, 20262 min read
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What's new

July 2026: More Capability for Every Stage of Growth

From July 2026, every bitbybit plan gives merchants and brands more room to grow — higher limits, new tiers, and all five products available under one plan.

Dana DewanyJuly 1, 20265 min read
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