Dana Dewany
Dana leads Product Marketing at bitbybit — positioning, launches, and go-to-market across WhatsApp, Shopify, and Southeast Asia.

AI Studio Updates: Test AI, Take Action, Keep Customer Context
See how AI Studio helps ecommerce and customer service teams test AI responses, use customer context, share files, trigger configured automations, and route chats.
Bring Your Shopee Catalog to WhatsApp Commerce in Minutes
Import your Shopee catalog into bitbybit Commerce in a few clicks, and start selling on WhatsApp without rebuilding your store from scratch.
Build AI Segments From Your Shopify Customer Data
Shopify customers sync into bitCRM automatically and enrich with metafields, order and loyalty behavior — so you can build a segment in plain language.
Meet the Adaptive Chat Widget for Your Shopify Store
The Adaptive Chat Widget answers buying questions right on your Shopify product page, follows the shopper as they browse, and adds their pick to the Shopify cart.
Introducing bitLoyalty (Beta): rewards in customer conversations
Connect points and rewards to customer conversations with bitLoyalty (Beta). Explore supported Shopify setups, program controls, and follow-ups.
July 2026: More Capability for Every Stage of Growth
From July 2026, every bitbybit plan gives merchants and brands more room to grow — higher limits, new tiers, and all five products available under one plan.