Abandoned Cart Recovery Beyond Email: The Messaging Playbook
Seven in ten carts are abandoned and email recovers a shrinking slice. Here's how to recover more with WhatsApp and onsite chat, without annoying your buyers.
Open the thread →CAC Keeps Rising. Retention Is the Only Lever Left.
Customer acquisition costs have climbed for a decade and won't reverse. Why retention, not more ad spend, is the only durable path to ecommerce profit.
Open the thread →Marketplace Dependency: The Hidden Cost of Renting Customers
Marketplaces deliver volume but quietly own your customers, your margins, and your data. Here's the real cost of dependency, and how brands reclaim the relationship.
Open the thread →The Cookie Didn't Die. Your Data Problem Didn't Go Away.
Google kept third-party cookies and retired Privacy Sandbox, but the signal you rent keeps eroding. Why owned customer data is now a survival requirement.
Open the thread →Why Your Customers Don't Come Back, and How to Fix It
Most ecommerce brands obsess over the first sale and ignore the second. Here's the post-purchase gap that quietly kills repeat revenue, and how to close it.
Open the thread →From IG click to Shopify order, inside one WhatsApp thread
Same IG ad, sent to WhatsApp instead of a form. Live Shopify catalog, the 72-hour free window, and how to ship the end-to-end flow in two weeks.
Open the thread →Marketplace Watch — Mei 2026: tax stack di Shopee + TikTok Shop
Update bulanan untuk merchant Indonesia: efektif tax stack Shopee 10–18%, TikTok Shop 20–25%, hold dana 2–3 minggu, dan apa yang berubah pasca-Lebaran.
Open the thread →Conversation to conversion: bitbybit + Expatify webinar, April 2026
How an April 2026 webinar with Expatify framed AI's role in turning natural WhatsApp conversations into completed Shopify orders.
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Executive Iftar 2026: bitbybit + Expatify with 14 commerce leaders
A March 2026 closed-door roundtable in Jakarta where 14 brand leaders dissected supply chain, CAC, and personalisation — with bitbybit + Expatify hosting.
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