Take questions, orders, and repeat visits in one WhatsApp thread.
An AI agent answers menu and delivery questions, takes the order, and follows up with customers who ordered before.
Trusted by 1,000+ brands in 50+ countries
Food customers message first — and expect a fast reply.
Placeholder copy — final messaging for this industry is in progress.
Menu and hours questions repeat
Staff answer the same questions about the menu, hours, and delivery areas throughout the day.
Orders arrive as scattered messages
Orders typed in free text are easy to mix up when the kitchen is busy.
Regulars aren’t recognized
Without a customer record, favorites and past orders are forgotten.
From menu question to repeat order, in one thread.
Placeholder copy — the full capability breakdown for food and beverage follows.
Are you open on Sunday? Do you deliver to Kemang?
We’re open 9:00 to 21:00 on Sundays. Delivery to Kemang is available. Want to see the menu?
Answered from the knowledge base
Answer menu, hours, and delivery questions instantly.
The agent answers from the menu and policies you load, and escalates anything it can’t source to your team.
- Answers only from your own content
- Human handoff with context
- Replies in the customer’s language
Powered by AI Studio · bitChat · Escalation
Two iced lattes and a croissant, please.
Got it: 2 iced lattes, 1 croissant. Here’s your payment link.
Order created · payment link sent
Take the order and send the payment link.
The agent recommends from your menu, confirms the order, and sends a payment link in the thread.
- Product Recommendation from your menu catalog
- Create Order with an in-chat payment link
- Hands to your team for special requests
Powered by AI Studio · Create Order
Ready to set this up?
Connect WhatsApp, build your agent, and test it before going live. Step-by-step guides are in the Knowledge Base.
Hi Sample Customer, want your usual iced latte today?
Yes please!
Segment: weekly regulars
Bring regulars back with a timely message.
Tag favorites and past orders on the customer record, then follow up with opted-in customers using approved WhatsApp templates.
- Customer record keyed by phone number
- Segments from tags and order history
- Opted-in contacts only
Powered by bitCRM · Follow-up
Meets customers where they write, and fits the stack you run.
One agent and one customer record across every channel, with your store and tools connected underneath.
Keep every order and every regular in one thread.
Start free, or book a demo. Trusted by 1,000+ brands in 50+ countries.