From first enquiry to checked-out guest, all in one WhatsApp thread.
An AI agent recommends the right package for each traveler’s budget and dates, hands booking-ready chats to your team with the full context, and keeps guests informed before and after the stay.
Trusted by 1,000+ brands in 50+ countries
Travelers compare fast — the first to answer usually wins.
Most travel enquiries start in a chat, at any hour, with the same few questions about price and dates.
Every enquiry starts with the same questions
Budget, dates, and group size get asked and re-asked by staff, one chat at a time, before a package is even suggested.
Bookings stall at the handoff
When a traveler is ready, the next person starts from zero and re-asks what was already said.
Guest messages depend on who remembers
Check-in directions, house rules, and review requests go out late, inconsistently, or not at all.
The agent handles the repetitive steps, your team closes the booking.
You load the packages and rules in AI Studio. The agent works inside them, and everything it learns lands on the guest record.
Looking for a 3-night stay in Bali for 2 people, around Rp 6 juta.
Happy to help. What dates are you considering? With those, I can suggest between our Garden Villa package and the Beach Retreat package.
Budget, party size, and dates saved to the guest profile
Ask budget and dates, then recommend the right package.
The agent asks the questions a good travel consultant would: budget, travel dates, group size, and what the trip is for. It then recommends from the stay and travel packages you load, in the traveler’s own language.
- Recommends only from the packages, rates, and inclusions you provide
- Dates, budget, and preferences saved to the guest’s profile
- Won’t promise availability it can’t see; your team confirms the booking
Powered by AI Studio · Product Recommendation · Data Collection
The Beach Retreat sounds perfect. How do we book it?
I’m bringing in a member of our team to confirm your booking and payment. They can already see your dates and package, so you won’t need to repeat anything.
Escalated to CS · brief attached
Hand the ready traveler to your team, with the full context.
Once the traveler agrees to a package, the agent routes the chat to a human customer-service agent. They receive the whole conversation and the saved details, so they can finalize the booking and payment without starting over.
- Escalation hands over the thread with a brief of what was agreed
- Your team finalizes the booking and payment, with the details already collected
- The guest stays in the same WhatsApp thread throughout
Powered by AI Studio · Escalation · bitChat
Ready to set this up?
Connect WhatsApp, build your agent, and test it before going live. Step-by-step guides are in the Knowledge Base.
Hi Sample Guest, your stay at our villa starts tomorrow. Here’s the location pin, check-in is from 14:00, and a short list of house rules.
Thanks for staying with us. How was your visit? A short review helps other travelers.
Check-in reminder · check-out message
Message guests at the right moment, before and after the stay.
Set up the messages once on the flow builder: check-in reminders with location and house rules, and check-out messages that ask for feedback or a review. Replies come back to the same thread, where the agent can answer.
- Check-in reminder with directions and house rules
- Check-out message with a feedback or review request
- Opted-in guests only, using WhatsApp-approved templates
Powered by bitCRM · Follow-up
Meets customers where they write, and fits the stack you run.
One agent and one customer record across every channel, with your store and tools connected underneath.
Give every traveler a fast answer, and your team a ready booking.
Start free, or book a demo to see the agent on your own packages. Trusted by 1,000+ brands in 50+ countries.