Collect Stamped reviews over WhatsApp
Stamped + bitbybit turns your post-purchase review request into a WhatsApp conversation — and writes the rating back to Stamped on its own.
~15-min setup — or our team wires it up with you.
4.7 · 13 reviews · bitChat on the Shopify App StoreReviews are a conversation. So have it where people reply.
You run Stamped for product and store reviews — star ratings, photo and video UGC, and the widget that puts social proof right on your Shopify product pages. It’s your source of truth for reviews, and it does that job well.
But the ask still goes out as a post-purchase email, sitting in an inbox most shoppers never open. The review never starts as a conversation, so when a customer does reply, it’s a one-off — there’s no thread, no record you own, and no easy next step.
bitbybit sends the same Stamped review request inside a WhatsApp thread — on the customer record you own. The shopper rates and replies right there, the response posts back into Stamped automatically, and the conversation keeps going: a thank-you, a follow-up, a win-back. One agent, one record, support and marketing together.
What Stamped + bitbybit looks like.
Review and loyalty moments happen where customers actually reply — WhatsApp, not a dead inbox.
What can bitbybit do with Stamped?
- Send Stamped post-purchase review requests through WhatsApp instead of email, on the customer record you own
- Collect the star rating and review text right inside the WhatsApp thread — no form to click through
- Post each WhatsApp response back into Stamped automatically, so nothing gets copy-pasted by hand
- Pick up the conversation after the review — thank-you, follow-up question, or a win-back if the rating is low
- Tag responses by sentiment so happy reviewers feed your next WhatsApp campaign and unhappy ones get a human
You keep Stamped. bitbybit layers on top.
- Stamped stays your source of truth. Every rating, photo, and video review still lives in Stamped — bitbybit doesn’t store or replace your review data.
- Your product-page widget doesn’t change. The Stamped widget keeps rendering reviews and stars on your Shopify storefront exactly as it does today.
- Nothing gets ripped out. bitbybit layers on top of Stamped — it only swaps the request channel from email to WhatsApp and writes replies back.
- Stamped is still your one dashboard. Responses collected over WhatsApp post back automatically, so you manage and moderate reviews where you always have.
Set up Stamped in ~15 minutes.
- 01
Go to your Shopify dashboard.
- 02
Open the Apps tab and select Stamped.io.
- 03
Open the Settings page of Stamped.io.
- 04
Navigate to the API Keys section, copy the API Key Public and Store Hash, and paste them into the Stamped connection in bitbybit.
Full setup guide: Read the docs ↗
Before you connect.
What pairs well with this.
- Reviews & Loyalty
Stamped Loyalty
Send loyalty point alerts, tier updates, and reward reminders on WhatsApp where customers actually open them.
See integration → - Reviews & Loyalty
Yotpo
Push Yotpo review requests, photo-review prompts, and UGC follow-ups onto WhatsApp instead of decaying email.
See integration → - Commerce
Shopify
Sync catalog, orders, and customer context so the AI agent answers from your live Shopify store.
See integration →
Connect Stamped to your store and customer record.
Install on Shopify or start free — and if you'd rather talk it through, book a demo.
Stamped collects product and store reviews for Shopify brands. The bitbybit integration sends Stamped post-purchase review requests over WhatsApp instead of email, captures the star rating and text in-thread, and posts each reply back into Stamped automatically. It connects through bitChat and bitCRM.
Last reviewed: 2026-07-13 · Back to all integrations