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WhatsApp Business App WhatsApp integration

Keep your existing WhatsApp Business App number and group chats while bitbybit layers automation on top.

In short

WhatsApp Business App Coexistence lets you connect your existing WhatsApp Business App number to bitbybit without giving up mobile access or group chats. Your sales team keeps replying from their phones; bitbybit runs AI replies, broadcasts, and CRM tagging on the same number. Coexistence is the right choice when you are not ready for full Cloud API migration but want a system on top of the chaos of personal phones. The number stays in your name, the conversations stay portable, and you can upgrade to the Cloud API later without losing history.

What you can do

How bitbybit works with WhatsApp Business App.

Setup

Live in ~15 minutes.

  1. 01

    Open WhatsApp Business App on the phone holding the number.

  2. 02

    Scan the bitbybit QR code from Settings → Linked Devices.

  3. 03

    Confirm the device list and wait for sync to finish.

  4. 04

    Continue replying from the phone while bitbybit handles automation.

Common questions

Before you connect.

No. Coexistence keeps the mobile app fully usable. Your team can reply manually while bitbybit handles AI replies and broadcasts on the same number — both sides see the same conversation history.

No. Coexistence runs through the Business App, which is best for small teams who want to keep mobile access. The Cloud API is built for high-volume broadcasts and verified blue ticks — bitbybit supports both and you can upgrade later without losing data.
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Connect WhatsApp Business App to your WhatsApp customer record.

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Last reviewed: 2026-05-28 · Back to all integrations