Integrations WhatsApp Business App
Channels

Automate your WhatsApp Business App number

Keep your WhatsApp Business App number, labels, and group chats — bitbybit adds an AI agent that answers and sells on the same thread.

Install on Shopify Start free →

~15-min setup — or our team wires it up with you.

5.0 · 11 reviews · bitChat on the Shopify App Store
Why WhatsApp Business App + bitbybit

WhatsApp Business App + bitbybit

You use WhatsApp Business App for

You run WhatsApp Business App to chat with customers from your phone — your business profile, product catalog, quick replies, labels, and away messages all live there, and your team replies by hand all day.

The gap today

Without bitbybit, the work lives inside one phone. Replies stop when the team is offline, the catalog can’t close a sale on its own, and what each customer bought never lands on a record you own — so you can’t follow up, segment, or broadcast later.

Better together

Connect the same number through Coexistence and bitbybit puts one AI agent on every thread. It answers questions, recommends from your catalog, and tags each buyer onto a customer record you own — right inside the WhatsApp chat your team already works in. Support and marketing, one record, one number.

See it in the thread

What WhatsApp Business App + bitbybit looks like.

A message from any channel lands on the same agent — and the same customer record.

Install on ShopifyFree to start — connect WhatsApp Business App and see it run on your own store.
What you can do

What can bitbybit do with WhatsApp Business App?

Fits what you already use

You keep WhatsApp Business App. bitbybit layers on top.

Setup

Set up WhatsApp Business App in ~15 minutes.

  1. 01

    In bitbybit, choose WhatsApp Business App (Coexistence) and start the connect flow.

  2. 02

    Open WhatsApp Business App on the phone that holds your number.

  3. 03

    Tap Menu or Settings and select Linked Devices.

  4. 04

    Scan the bitbybit QR code and wait for WhatsApp to connect and sync.

  5. 05

    Keep replying from the phone while bitbybit runs AI replies, broadcasts, and CRM tagging on the same number.

Full setup guide: Read the docs ↗

Common questions

Before you connect.

No. Coexistence keeps the mobile app fully usable. Your team can reply manually while bitbybit handles AI replies and broadcasts on the same number — both sides see the same conversation history.

No. Coexistence runs through the Business App, which is best for small teams who want to keep mobile access. The Cloud API is built for high-volume broadcasts and verified blue ticks — bitbybit supports both and you can upgrade later without losing data.
Related integrations

What pairs well with this.

Get started

Connect WhatsApp Business App to your store and customer record.

Install on Shopify, start free, or message the team on WhatsApp — we'll wire it up with you.

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At a glance

Coexistence links your existing WhatsApp Business App number to bitbybit. Your team keeps replying from the mobile app, with group chats intact, while one AI agent answers 24/7, tags each buyer onto a customer record you own, and runs broadcasts billed per WhatsApp conversation, not per message.

Last reviewed: 2026-06-07 · Next review: 2026-08-06 · Back to all integrations