Should I pick DOKU or Xendit?

Payments

DOKU WhatsApp integration

Accept payments in the WhatsApp thread through DOKU — Indonesia's long-standing payment gateway.

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In short

DOKU is one of Indonesia's longest-running payment platforms. The bitbybit integration generates DOKU payment links inside the WhatsApp conversation, accepting QRIS, virtual accounts, and cards through the same link. Payment confirmation posts back into the same thread, and the customer record updates automatically — so follow-up campaigns, abandoned-link reminders, and team workflows all see the same payment state without reconciling between tools.

What you can do

How bitbybit works with DOKU.

Generate DOKU payment links from inside the WhatsApp thread
Accept QRIS, virtual account, and card payments through one link
Post confirmation back into the same conversation and customer record
Use the same flow whether the conversation is AI-handled or human-handled

Setup

Live in ~15 minutes.

01
Log in to your DOKU dashboard and open Settings → API Keys.
02
Copy the Client ID and Active Secret Key.
03
Paste them into the DOKU integration page inside bitbybit.
04
Send a test payment link to confirm the flow end-to-end.

Common questions

Before you connect.

Both work. DOKU has been in Indonesia longer and is widely accepted by merchants who already have a DOKU account. Xendit is younger and has stronger SEA reach. Use whichever your accounting and reconciliation already runs on — bitbybit treats them as interchangeable from the conversation side.

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