Unlock the full potential of your bitbybit tools with our easy-to-follow guides and tutorials. Our knowledge base is your ultimate resource for mastering sales and marketing, boosting customer interactions, and taking your e-commerce game to the next level 🚀
Learn how to automate rating requests for chatbot interactions different communication channels.
Find out how to request customer service ratings using bitChat, helping you gather valuable feedback from multiple messaging channels.
Learn how to configure an Away Message in bitChat for seamless communication outside business hours, ensuring your customers stay informed.
Set up a personalized Welcome Message in bitChat to greet new customers and enhance engagement from the first interaction.
Discover how to configure chat notifications in bitChat, ensuring you stay updated with every conversation. Follow this step for a personalized notification setup.
Learn how to create fallback templates in bitChat to ensure your chatbot provides helpful responses even when it encounters unrecognized queries.
Set up quick responses in bitChat to streamline customer interactions. This tutorial walks you through enabling and customizing chatbot replies for faster service.
Learn how to add and customize message text in your store's chat widget using bitChat. This guide helps you improve customer communication with personalized messaging.
Learn how to set up a WhatsApp Cloud API chat initiation template for efficient customer outreach.
Seamlessly connect Facebook Messenger to bitChat, expanding your communication channels and allowing better customer support through Meta's platform.
Easily build and customize WhatsApp form with bitChat to collect valuable customer information for efficient customer engagement.
Learn how to set and customize your business's operational hours in bitChat. This guide ensures your chat availability matches your schedule for effective customer communication.
Discover how AI tagging works in bitChat and learn how to use it to categorize conversations and provide better customer insights by following these steps.
Tailor your AI agent to fit your brand with a custom persona. This tutorial guides you through setting up an AI agent that handles customer inquiries effectively.
Empower your team with AI-driven reply suggestions in bitChat by following this step to activate AI agents for smarter, faster responses.
Discover how to hide your chat widget on specific pages of your website or app
Learn how to customize the look of your chat widget using bitChat to match your brand's identity and enhance user experience.
Discover how to automatically resolve support tickets in bitChat to improve efficiency in handling customer inquiries.
Master the process of creating and organizing support tickets in bitChat for more efficient customer service management.
Learn how to edit or delete quick reply templates in bitChat to streamline customer responses.
Initiate customer chats with a new phone number using WhatsApp Cloud API or WhatsApp Business App in bitChat.
Learn how to filter customer chats by ticket category in bitChat for more efficient customer service management.
Discover how to manage unsubscribe options in bitChat to ensure compliance and enhance customer experience.
Learn how to connect WhatsApp Business App with bitChat to enhance customer communication directly in the LiveChat dashboard.
Learn about the different user roles within bitbybit — Super Admin, Admin, Agent, and Regular User and their specific capabilities to efficiently manage your system's operations.
Follow this step-by-step guide to integrate and customize a WhatsApp chat widget in your bitCRM dashboard, enhancing customer engagement on your site.
Enhance efficiency with bitCRM's quick reply templates, enabling consistent and rapid responses through automated support tools.
Explore bitChat's Multi-Agent Chat dashboard to optimize team collaboration, manage customer interactions, and improve service efficiency.
Discover how to seamlessly integrate Instagram with bitbybit to enhance your e-commerce customer interactions.
Learn how to create and manage chatbot flows in bitChat with this step-by-step guide, enhancing customer interaction across WhatsApp and Instagram.
Learn how to efficiently manage customer chats in bitChat with two easy methods for filtering by ticket, ensuring timely and organized responses.
Learn how to create and customize ticket categories in bitChat. This step-by-step guide will help you organize and manage your tickets efficiently.
Follow this step-by-step guide to easily upload a profile picture to your WhatsApp Cloud API and enhance your brand's visibility.
Discover how to seamlessly integrate WhatsApp Cloud API with bitbybit to enhance your e-commerce customer interactions.