Organizing customer service tickets in bitChat helps ensure no query goes unanswered. This guide shows you how to create, label, and color-code ticket tags for easy identification and management of support requests.
Step 1: Go to bitChat Settings - Live Chat & Ticket dashboard.
Step 2: Scroll down and click "Add new ticket tag"
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Step 3: Fill in tag name, pick a color, and click "Save changes"
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