bitChat

How to Setup Chat Notifications

Stay responsive to your customers with bitChat's customizable notification settings. By tailoring your chat notifications, you ensure no message goes unnoticed, keeping your support team ready to respond. Here’s how to adjust your notification preferences for a seamless communication experience:

Step 1: Access Notification Settings

Step 2: Enable Notification Preferences

  • Choose your preferred notification. You can choose multiple notifications.
Choose your preferred notification

1. Pop-up: Displays a desktop notification.
2. Email: Send a notification directly to your inbox.
3. Sound: Alerts you with a sound notification.

Step 3: Configure Chat Notifications

  • Customize the types of notifications you want to receive by toggling "Individual chat", "Ticket chat", "Group chat", "Assigned ticket (Pop-up)".
Customize the types of notifications

Step 4: Save Your Preferences

  • Click "Save changes"
Click "Save changes"

For further assistance, reach out to us at help@bitbybit.studio

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