How to Edit or Delete a Quick Reply Template

Managing quick reply templates in bitChat makes customer interactions more efficient. This guide explains how to edit or delete quick reply templates, allowing you to keep your response options up-to-date and relevant.

Step 1: Go to bitChat Quick reply template dashboard.

Step 2: Click on the desired template to make edits.

Click on the desired template

Step 3: Click the checkbox next to the quick reply template, then click "Delete" to remove it.

Click the "checkbox" and click "Delete"
Click "Delete"

For further assistance, reach out to us at help@bitbybit.studio

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