Give your bitChat AI a personality that aligns with your brand. Customizing your AI agent persona allows you to manage customer interactions with greater relevance, improving engagement and satisfaction. Here’s how to create a personalized chatbot that reflects your business values.
Step 1: Go to bitChat Settings - AI settings dashboard
Step 2: Set Chatbot name, Role, Brand name, and Description of your business
Step 3: Enable chatbot skills like Product recommendations, Order tracking, or FAQs by enabling the toggle
Step 4: Click “Save changes”
