bitChat

How to Resolve Tickets Automatically

Automating ticket resolution in bitChat saves time by closing inactive or resolved tickets without manual intervention. This guide explains how to enable and configure auto-resolve settings to streamline your support workflow.

Step 1: Go to bitChat Settings - Live Chat & Ticket dashboard.

Step 2: Click toggle to green.

Click toggle to green

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Step 3: Set the timing for auto-resolve and click "Save changes."

Set timing
Click "Save changes"

For further assistance, reach out to us at help@bitbybit.studio

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