How to Set and Customize Your Operational Hours

Managing your availability is key to providing timely customer support. Set custom operational hours, ensuring your live chat is available when your team is ready and offline when you're not. Here’s how to configure it based on your business schedule.

Step 1: Go to bitChat Settings - Operational hours dashboard

Step 2: Click toggle to green then set your schedule

Click toggle to green

Step 3: Click “Save changes”

Click “Save changes”

For further assistance, reach out to us at help@bitbybit.studio

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