WhatsApp Commerce

Every redirect is a lost customer.

Product discovery, cart building, and checkout โ€” all inside one WhatsApp thread. No redirect. No form. No friction. Just a conversation that ends in a purchase.

WhatsApp Catalog supportNative checkout flows
LB

Luna Boutique

Online now

$189
5 ordersCard savedGold member
Looking for a linen dress for a beach wedding, size M10:14
AI AgentPerfect! Based on your style history, here's my top pick:
Style matched
๐Ÿ‘—IN STOCK

Santorini Linen Wrap Dress

Ivory ยท Size M ยท SKU: LWD-2024

$1894.9 (127)
Love it! Add to cart and checkout
AI AgentDone! Using your saved details:
Jl. Sudirman 45, Jakarta
Visa ****4242
Confirm order?
Checkout ยท $189
Yes, confirm order
AI Agent

Order Confirmed

#ORD-51892

JNE Express ยท Est. Thursday, April 10
I'll send tracking updates here. Thanks for shopping with us! ๐ŸŽ‰
Order #51892 confirmed

Trusted by 1000+ brands across 50+ countriesยทMeta Tech PartnerยทShopify Partner

The commerce journey

From first message to repeat customer.

Every step of the commerce journey happens inside WhatsApp โ€” no redirects, no context loss.

01Discovery

AI matches products before customers finish typing.

"Looking for a gift for my mom" becomes a personalized recommendation in seconds. No browsing. No dead ends.

LB
Luna Boutique
Looking for a gift for my mom's birthday
AII can help! What's her style โ€” classic, modern, or bohemian?
ClassicModernBohemian
Intent: Gift buyerOccasion: Birthday
02Qualification

Preferences captured. Profile enriched. Automatically.

Budget, size, style, occasion โ€” captured in conversation, tagged to the customer record. Sales-ready in 30 seconds.

LB
Luna Boutique
AIWhat's your budget range?
Under $50$50-100 โœ“$100+

Profile enriched

gift-buyermid-budgetclassic-stylerepeat-buyer
03Cart

Carts that wait for customers to come back.

Add, remove, update โ€” all in-thread. Cart state persists across sessions. No abandoned-cart black holes.

LB
Luna Boutique
Your Cart2 items
๐Ÿ‘œ

Classic Leather Tote

Tan ยท Qty: 1

$95
๐Ÿงฃ

Silk Print Scarf

Navy ยท Qty: 1

$45
Subtotal$140
Cart updated ยท Ready to checkout
04Checkout

Saved address. Saved card. One tap to confirm.

No redirect. No form. No re-entering details. Close the sale where trust already exists.

LB
Luna Boutique
Order Summary$140
Jl. Sudirman No. 123Jakarta 12190
SAVED
Visa ****4242Expires 12/26
SAVED
Express Shipping2-3 business days
Free
05Repeat

AI triggers the next order before they forget you.

Restock reminders, cross-sells, loyalty offers โ€” timed to purchase cycles, not marketing calendars.

LB
Luna Boutique
AI AgentHi Sarah! Based on your usage, it might be time to restock your Vitamin C Serum.
๐Ÿงด

Vitamin C Serum

30ml ยท Last ordered 45d ago

$4815% loyalty discount
AI AgentAlso โ€” the Hyaluronic Acid you viewed last week is back in stock!
AI-triggered ยท Based on purchase cycle

Why it works

Commerce breaks when the conversation stops.

Web checkouts lose customers to friction. WhatsApp commerce keeps them in the thread.

01

Redirects kill conversions

Every link out is a chance to lose them. WhatsApp commerce closes the sale where attention already is.

In-threadcheckout flow without redirect risk
02

Context makes personalization real

Cart state, preferences, purchase history โ€” all in one thread. AI uses it to personalize every step.

Contextavailable across every commerce step
03

Repeat revenue without manual campaigns

AI triggers restocks, cross-sells, and loyalty offers based on purchase timing โ€” not marketing calendars.

Always-onretention journeys driven by behavior

Built for commerce

Everything you need to sell on WhatsApp.

Here's what I found for you...
๐Ÿ‘—
Linen Dress$95 ยท In stock

Product discovery

Intent โ†’ match โ†’ recommendation in seconds

What size works best?
SM โœ“L

Sizing & fit

Quick replies capture preferences instantly

๐Ÿ‘œ Tote$95
๐Ÿงฃ Scarf$45
Total$140

Cart management

Multi-item carts that persist across sessions

Saved address
Saved card

One-tap checkout

Saved address + saved payment = done

Your order is out for delivery!
Arriving todayTrack: JNE123456

Order updates

Confirmation, tracking, delivery โ€” in-thread

Time to restock?
๐Ÿงด
Vitamin C Serum15% off

Repeat purchase

AI-timed restocks and loyalty offers

At scale

WhatsApp commerce is not a novelty. It's infrastructure.

1000+

brands running commerce on bitbybit

50+

countries supported

๐Ÿ“ฑ
๐Ÿ›’

Official Meta Tech Partner ยท Shopify Partner

Ready to turn conversations into purchases?

Join brands using bitbybit to sell on WhatsApp.