WhatsApp Commerce
Every redirect is a lost customer.
Product discovery, cart, and checkout — all inside one WhatsApp thread. No redirect. No form. Just a conversation that ends in a purchase.
Luna Boutique
Online now
Santorini Linen Wrap Dress
Ivory · Size M · SKU: LWD-2024
Order Confirmed
#ORD-51892
Your customers are already on WhatsApp. They message you about products, ask about sizing, request recommendations. Then you send them to a website — and lose them at every step. What if the entire purchase happened in that conversation?
The commerce journey
From first message to repeat customer.
AI matches products before customers finish typing.
"Looking for a gift for my mom" becomes a personalized recommendation in seconds. No browsing. No dead ends. No catalog hunting.
Santorini Linen Wrap Dress
Ivory · Size M · In stock
Preferences captured. Profile enriched. Automatically.
Budget, size, style, occasion — captured in conversation, tagged to the customer record. The CRM updates itself.
Sarah Anderson
New customer · Jakarta
Budget preference
Profile enriched
85%Carts that wait for customers to come back.
Add, remove, update — all in-thread. Cart state persists across sessions. Abandoned carts trigger intelligent recovery.
Classic Leather Tote
Tan · Qty: 1
Silk Print Scarf
Navy · Qty: 1
Saved address. Saved card. One tap.
No redirect. No form. No re-entering details. Close the sale where trust already exists — inside the conversation.
AI triggers the next order before they forget you.
Restock reminders, cross-sells, loyalty offers — timed to purchase cycles, not marketing calendars.
Vitamin C Serum purchased
45 days ago · $48.00
AI detects restock window
Based on 45-day usage cycle
Restock reminder sent
With 15% loyalty discount
Hyaluronic Acid Serum
Why it works
Commerce breaks when the conversation stops.
Web checkouts lose customers to friction. WhatsApp commerce keeps them in the thread.
Zero redirects, zero drop-off
Every link out is a chance to lose them. WhatsApp commerce closes the sale where attention already is.
Context makes personalization real
Cart state, preferences, purchase history — all in one thread. AI uses it to personalize every step.
Repeat revenue without campaigns
AI triggers restocks, cross-sells, and loyalty offers based on purchase timing — not marketing calendars.
Built for commerce
Everything you need to sell on WhatsApp.
Product discovery
Intent to recommendation in seconds
Sizing & fit
Quick replies capture preferences instantly
Cart management
Multi-item carts that persist across sessions
One-tap checkout
Saved address + saved payment = done
Order updates
Confirmation, tracking, delivery — in-thread
Repeat purchase
AI-timed restocks and loyalty offers
Part of the system
WhatsApp Commerce shares customer context with Sales Automation, Customer Support, and Loyalty & Retention. One purchase record. One conversation history. One customer.
At scale
WhatsApp commerce is not a novelty. It's infrastructure.
1000+
brands running commerce on bitbybit
50+
countries supported
Official Partners
Meta Tech Partner
WhatsApp Business API
FAQ
Common questions about WhatsApp Commerce.
Turn WhatsApp into a revenue channel.
Start selling inside the conversation — no redirect required.