About bitbybit

We're building theOS for modern commerce

bitbybit unifies support, marketing, and sales into one AI platform so brands can sell, support, and grow—on WhatsApp.No duct-taped tools. No busywork. Just conversations that convert.

Trusted by 200+ brands
Meta Official Tech Partner
Shopify Partner
Our Mission

Make AI that acts—not just answers—accessible to every brand on earth

We believe great commerce feels like a conversation, and that brands should own the customer relationship end‑to‑end.

Conversation-First

Commerce should feel natural, like talking to a friend who knows exactly what you need.

Action-Oriented AI

Our AI doesn't just chat—it processes returns, recovers carts, and drives real business outcomes.

Universal Access

Every brand, from startups to enterprises, deserves AI that works without complexity.

Why Now: The Market Shift

The world is moving to conversations

From

Web & Apps

To

WhatsApp & AI

Customers message first; brands must meet them there.

From

Static Tools

To

Unified OS

One platform beats fragmented stacks and handoffs.

From

Q&A Bots

To

Agents That Do

Our agents process returns, recover carts, and enrich CRM—automatically.

What We Do

Everything you need in one platform

bitChat

(for Support Teams)

AI support that resolves instantly, routes smartly, and hands off to humans with full context.

Instant AI resolution
Smart routing
Seamless handoffs

bitCRM

(for Marketing Teams)

Turn every chat into structured insight, segment audiences, and launch campaigns that sell.

Structured insights
Smart segmentation
Converting campaigns

AI Studio

(the engine)

Design, test, and deploy real AI agents that take actions across your stack—no code.

Visual design
No-code deployment
Cross-stack actions
How We're Different

Built for real business outcomes

Single Source of Truth

One customer timeline across marketing, support, and sales.

Minutes to Value

Visual, no‑code setup; launch in hours, not months.

Agents That Act

Recover carts, process returns, update orders, and more—on autopilot.

Lower Total Cost

Replace multiple subscriptions with one unified OS.

Our Principles

What drives us every day

Customer First

Every decision starts from customer outcomes.

Make Hard Things Simple

Hide complexity; ship clarity.

Ship Responsibly

Build trustworthy AI with guardrails by design.

Own Outcomes

Measure what matters: revenue, resolution time, customer happiness.

Proof & Partners

Trusted by brands worldwide

200+
Brands Worldwide
Meta
Official Tech Partner
Shopify
Official Partner
Meta PartnerShopify Partner
+200 brands

Turn WhatsApp into yourbest revenue channel

Start free, scale as you grow. Join 200+ brands already using bitbybit to transform their customer conversations.

Special Offer

Book a 30‑minute AI consultation and get 1 month of an AI Agent free