Pricing

Simple plans for every
stage of growth

Each product has its own pricing so you only pay for what you use. Start free, scale when you're ready.

Inbox & Support
bitChat

WhatsApp-first AI support and conversion. Resolve faster, convert more, and keep customer context in one workspace.

Testing & exploring
Free
1-3 people
$ 0
Always free — no trial expiry
Get Started Free
What's included
  • 100 AI Reply
  • 100 tickets
  • 3 agents
  • 3 Custom AI labels
  • WhatsApp API, IG, FB Integration
  • AI Training: AI Playground
  • AI Studio: Build, Test & Deploy AI Agent
  • Customizable Chat Widget
  • AI Product Recommendation
  • Email and Chat Support
Small teams starting out
Basic
1-10 people · 7-day trial · No card · Cancel anytime
$ 49
per workspace / month
Start 7-Day Free Trial
Everything in Free, Plus:
  • 2,500 AI Reply
  • 1,000 tickets
  • 6 agents
  • 10 Custom AI labels
  • Hide Watermark Footer
  • Enhance Analytics: Chats, Tickets, Agent Stats
  • Priority Support
Most popular
Growing brands scaling up
Standard
10-50 people · 7-day trial · No card · Cancel anytime
$ 149
per workspace / month
Start 7-Day Free Trial
Everything in Basic, Plus:
  • 8,000 AI Reply
  • 3,000 tickets
  • 20 agents
  • 20 Custom AI labels
  • Access to deep research and reasoning AI model
  • Hide Watermark Footer
  • VIP Support
Complete platform automation
Pro Bundle
50+ people · Expert onboarding · 7-day trial · No card required
$ 299
per workspace / month
Book Demo
Everything in Standard, Plus:
  • 25,000 AI Reply
  • 10,000 tickets
  • 20 agents
  • 20 Custom AI labels
  • Pro Plan in All Apps
  • Access to deep research and reasoning AI model
  • Hide Watermark Footer
  • VIP Support
WhatsApp message fees charged separately at official Meta rates — no markup. 14-day free trial on all paid plans. No credit card required to start.
Compare plans

bitChat — what's in
each plan

A full breakdown of every feature across Free, Basic, Standard, and Enterprise.

Feature FreeBasicStandardPro Bundle
Volume & Seats
AI Reply / month 100 2,500 8,000 25,000
Tickets / month 100 1,000 3,000 10,000
Agents 3 6 20 20
Custom AI labels 3 10 20 20
Integrations
WhatsApp API, IG, FB Integration ✓ ✓ ✓ ✓
Customizable Chat Widget ✓ ✓ ✓ ✓
AI Product Recommendation ✓ ✓ ✓ ✓
AI & Training
AI Training: AI Playground ✓ ✓ ✓ ✓
AI Studio: Build, Test & Deploy AI Agent ✓ ✓ ✓ ✓
Deep research & reasoning AI model — — ✓ ✓
Analytics & Branding
Enhance Analytics: Chats, Tickets, Agent Stats — ✓ ✓ ✓
Hide Watermark Footer — ✓ ✓ ✓
Pro Plan in All Apps — — — ✓
Support
Email and Chat Support ✓ ✓ ✓ ✓
Priority Support — ✓ ✓ ✓
VIP Support — — ✓ ✓
Expert Onboarding — — — ✓
Enterprise

Need something
custom-built?

For large teams, multi-brand operations, and complex integrations. We'll scope a plan that fits your exact requirements.

  • Custom conversation and contact limits
  • Dedicated infrastructure & SLA
  • SSO, audit logs & compliance
  • Dedicated success manager
  • Custom AI model selection
  • API access & white-label options
Book Demo (English)
For international customers who prefer the demo in English.
Book Demo (Bahasa Indonesia)
Untuk pelanggan yang ingin demo dalam Bahasa Indonesia.
FAQ

Questions about
pricing

Yes, each product is priced separately so you only pay for what you use. They connect seamlessly — for example, AI tags from bitChat automatically sync into bitCRM to trigger campaigns. You can start with one and add the other at any time.
WhatsApp charges per conversation at official Meta rates. We pass these through at zero markup — you pay Meta directly or through us at the same rate. There's no platform cut or hidden surcharge on your messaging volume.
We'll notify you before you hit your limit. You can upgrade your plan at any time — prorated to the remaining days of your billing cycle. We don't cut off your service mid-month without warning.
Yes — all paid plans come with a 14-day free trial, no credit card required. You'll have full access to every feature in the plan so you can test real workflows before committing.
Absolutely. You can upgrade or downgrade at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle so you keep your current features until then.
Yes — switching to annual billing saves you up to 20% compared to monthly pricing. Toggle the billing switch at the top of this page to see annual prices for each plan.