WhatsApp Commerce OS — powered by commerce-trained AI
From IG click-to-WhatsApp to checkout and retention. Capture orders in chat, sync your store, measure with CAPI, and automate the entire lifecycle.
Meta Official Tech Partner · Shopify Partner · Trusted by commerce teams on WhatsApp
Meet customers where they already buy
WhatsApp isn't another channel — it's where conversations turn into revenue. bitbybit makes WhatsApp commerce measurable, automated, and scalable without losing the human experience.
One platform for the full commerce lifecycle
Acquire
Run Click-to-WhatsApp campaigns and capture high-intent leads directly in chat.
Measure
Send key events back to Meta using Conversions API for better attribution and optimization.
Convert
Commerce-trained AI handles variants, inventory checks, shipping options, and payment links — then confirms orders automatically.
Retain
Auto-segment customers and trigger flows, reminders, and broadcast marketing with Power Message.
Built for real buying conversations
Understands variants, bundles, add-ons, and repeat orders
Collects missing details like address and delivery notes automatically
Prevents errors such as out-of-stock or wrong variants
Hands off to human staff seamlessly when needed — with full context
See how commerce works inside WhatsApp
Browse catalog and recommendations
Select variants and quantities
Confirm shipping and delivery options
Pay via payment link
Receive order confirmation and updates
Plug into your existing stack
Native integrations for core commerce tools, automation partners for long-tail workflows, and an Open API to extend anything.
Explore integrationsBuilt for teams that sell on WhatsApp
D2C brands and Shopify stores
Social-first and WhatsApp-first businesses
Teams running high-volume broadcasts and automation
Frequently asked questions
Customers browse products, choose variants, confirm delivery details, and pay via payment link — without leaving WhatsApp.