Your WhatsApp CRM — Built for Conversations, Not Dashboards
For teams that want smarter targeting, faster flows, lead capture, and frictionless automation across WhatsApp.
Trusted by 200+ brands worldwide
Trusted by leading brands worldwide
Capture Leads. Tag with AI. Launch Campaigns Automatically.
Transform unstructured WhatsApp conversations into targeted campaigns. Turn ad clicks into qualified leads with AI-powered tagging and automated flows.
AI Tagging That Turns Chats Into Campaigns
bitCRM uses AI to transform unstructured WhatsApp conversations into structured data you can use — instantly.
Automatically tag users based on what they say
Segment audiences for broadcast and follow-up
Trigger campaigns and flows based on conversation behavior
Capture user attributes and preferences to enrich CRM profiles
Replace forms: AI asks quiz-like questions to qualify leads
Built to replace manual tagging, lead forms, and static filters.
Launch Click-to-WhatsApp Ads. Let AI Close the Sale.
Turn ad clicks into WhatsApp conversations. bitCRM tags each lead, starts the right flow, and drives the sale.
Native CTWA integration with Meta Ads
Auto-tag and qualify users based on source
Personalized journey from first message to checkout
CRM updates in real-time
Outperforms traditional lead forms and email nurtures.
Design Campaigns in Minutes — No Code Needed
Drag-and-drop your flows: winbacks, reorders, review requests, surveys — all with smart logic and AI fallback built-in.
Time- & behavior-based triggers
Smart fallbacks using AI
Conditional logic paths
Loyalty & reviews integration (Stamped, Yotpo)
Post-purchase survey automation
Multi-channel delivery (WhatsApp, IG DMs)
Built for WhatsApp Commerce — Native Integrations That Matter
bitCRM connects deeply with WhatsApp APIs to ensure higher delivery, better performance, and smarter targeting.
WhatsApp CAPI
Send conversion signals back to Meta to improve ROAS
MMLite
Use interactive templates and rich menus for faster action
Insights API
Track message delivery, open rate, and suppress inactive leads
Campaign to checkout, optimized natively.
From Ad Click to Repeat Buyer — Fully Automated
One seamless journey from discovery to loyalty, powered by AI at every step.
User clicks your IG ad
Customer discovers your product through targeted advertising
Enters via CTWA
Seamless transition from ad to WhatsApp conversation
Tagged with AI
Automatically categorized based on interests and behavior
Enters personalized flow
Custom journey tailored to their specific needs
Re-engaged post-purchase
Automated follow-up campaigns drive additional value
Becomes repeat buyer
Long-term customer relationship established
User clicks your IG ad
Customer discovers your product through targeted advertising
Enters via CTWA
Seamless transition from ad to WhatsApp conversation
Tagged with AI
Automatically categorized based on interests and behavior
Enters personalized flow
Custom journey tailored to their specific needs
Re-engaged post-purchase
Automated follow-up campaigns drive additional value
Becomes repeat buyer
Long-term customer relationship established
One system. Zero manual steps.
Why bitCRM Wins
Built specifically for WhatsApp commerce, not adapted from email marketing
Smarter Targeting
AI-powered tags automatically segment customers by behavior, purchase history, and engagement patterns
Faster Flows
No complex flowcharts. Pre-built automation templates for abandoned carts, re-engagement, and order updates
Real-Time Sync
Customer data syncs instantly from Shopify. Tags, orders, and profiles always up-to-date
Maximize Your CRM Investment
Complete your WhatsApp commerce stack with integrated solutions
Turn Every Conversation Into a Campaign
Whether you're generating leads, launching campaigns, or qualifying buyers—bitCRM turns every WhatsApp chat into action.