AI Support That Converts — on WhatsApp, Instagram & Facebook
Go beyond traditional support. Automate answers, resolve issues instantly, and drive sales — all through an AI agent that understands your customers and your store.
Trusted by 200+ brands worldwide
Trusted by leading brands worldwide
AI That Knows Your Business Inside-Out
Your AI agent connects to your store, products, and CRM — so it can check orders, recommend items, and personalize every response in real time.
- Order tracking — instantly answers "Where's my order?"
- Smart product suggestions — based on catalog, stock, and behavior
- Inventory-aware replies — avoid dead links or out-of-stock errors
- Personalized responses — tuned to tags, history, and customer status
Works out of the box with Shopify — or go fully native with Commerce by bitbybit
AI That Understands Every Customer
Your AI doesn't just respond — it knows who it's talking to. With access to past purchases, browsing behavior, and CRM history, it crafts personalized replies that drive trust and conversions.
- Recognizes past orders, product interest, and support tickets
- Recommends reorders, bundles, and personalized offers
- Adjusts tone and priority based on customer tags or sentiment
- Flags VIPs or churn risks for smart follow-ups
Support That Reduces Tickets — and Grows Revenue
<3s Reply Time
Lightning-fast replies
85% Resolution Rate
AI handles the bulk of chat volume
Conversion Uplift
Personalized recommendations recover carts
Zero Extra Agents
Scale support instantly without hiring
Your AI Toolkit for Support & Sales
A complete toolkit to automate your customer support on WhatsApp.
Instant FAQ
Handle 100+ common questions automatically — from shipping to payment.
Cart & Checkout Builder
Turn any chat into a dynamic checkout with pre-filled product links.
CRM Sync & Summary
Auto-tag conversations, generate summaries, and keep CRM data fresh.
Built Natively for WhatsApp — Not Just Integrated With It
BitChat is designed for the way your customers actually use WhatsApp — with native UX, smarter workflows, and no added tools.
WhatsApp Forms
Collect structured inputs in chat: delivery notes, claims, preferences.
WhatsApp Catalog Support
Let users browse and shop products right inside WhatsApp.
AI Sentiment Detection
Detect frustration or urgency in real time and adapt responses.
Auto Summary + CRM Sync
Every chat tagged, summarized, and logged — no agent input needed.
Kanban-Style Ticket View
Manage convos like tickets: assign, tag, resolve — without external tools.
From First Question to Checkout — All in One Chat
It's not just automation — it's conversion intelligence.
The Business Impact
See how bitChat transforms customer support into a revenue driver
Get More From bitChat
Complete your WhatsApp commerce stack with integrated solutions
Ready to Delight Customers & Grow Revenue with Instant AI Support?
bitChat is powerful alone—but unstoppable with bitCRM + AI Studio.