Solution · WhatsApp Commerce

WhatsApp Is the Next Phase of AI Commerce.

Commerce is moving to conversation. With WhatsApp, discovery through checkout happens in one thread — more personal, more natural, and lower friction.

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3× Conversion vs. link-out checkout
<2 min From first message to paid order
0% Marketplace commission on sales
The problem

Every link-out is
a lost order.

WhatsApp is where customers ask. Sending them elsewhere to buy is where the funnel breaks.

🔗

Link-out checkouts kill momentum

Sending a customer from chat to a web form adds friction at the most fragile moment — when they've already decided to buy.

🤖

Generic chatbots can't close

Scripted bots answer FAQs but stall on real intent. They don't know stock, can't take an order, can't personalize.

👥

Manual chat doesn't scale

Human agents work hours, miss messages overnight, and re-answer the same questions a hundred times a week.

🧾

No memory between orders

Returning customers re-explain their size, address, and preferences every time. Repeat buying feels like first-time buying.

How it works

The full buying journey —
inside one thread.

From first message to repeat purchase, every step happens inside WhatsApp — no redirects, no drop-off.

The customer asks, browses, or taps a campaign link. The AI surfaces relevant products from your live catalog in real time.

The AI asks the right questions — size, preference, budget, occasion — and narrows down to the best options for that specific customer.

Items are confirmed in-thread. Quantities, variants, and pricing locked before moving forward — no ambiguity at checkout.

A payment link lands in the same conversation. The customer pays without leaving WhatsApp. Confirmation sent immediately.

The AI remembers what they bought, how they like it, and when to reach out. Every repeat order starts with full context.

Why it works

WhatsApp feels better because
the conversation never breaks.

More personal, more natural, and lower-friction than any redirect. The sale happens where trust already exists.

01

No friction at checkout

Every redirect is a drop-off risk. WhatsApp commerce closes the sale inside the thread — where attention and intent are already live.

0 redirects
checkout without redirect risk
02

Context that makes buying personal

Cart state, preferences, purchase history — all in one thread. AI uses real context to personalise every step of the buying experience.

Full context
across every commerce step
03

Relationship continuity after the sale

The same thread that started discovery handles post-purchase. Repeat purchase, restocks, and follow-up happen naturally in the relationship that already exists.

24/7 AI
retention driven by behavior
Built for commerce

Everything you need to sell
inside the conversation.

Product discovery

Intent to recommendation in seconds

Sizing & fit

Quick replies capture preferences instantly

Cart management

Multi-item carts that persist across sessions

One-tap checkout

Saved address + saved payment = done

Order updates

Confirmation, tracking, delivery — in-thread

Repeat purchase

AI-timed restocks and loyalty offers

Shopify merchants

Extend your store into WhatsApp — not just your ads.

Most Shopify brands use WhatsApp for ads. bitbybit lets you use it for sales. Catalog, inventory, and orders stay connected to Shopify — so WhatsApp becomes a real sales channel, not a separate system to manage.

Live catalog sync

Products, pricing, and inventory pull directly from Shopify. The AI always sells from accurate, live data — no manual updates.

Orders flow into Shopify

Every WhatsApp order lands in your Shopify admin. No duplicate tracking, no separate order management layer.

Customer data stays connected

Conversations enrich the customer record alongside your existing Shopify data — one profile, not two systems.

See the full Shopify integration
FAQ

Common questions about
WhatsApp Commerce.

Yes — and we help you set one up in under 24 hours if you don't have one. We handle the Meta Business verification process for you.
The AI generates a hosted payment link the customer taps inside the chat. We support major Indonesian and international gateways — confirmation lands back in the same thread.
Yes. The AI reasons over the live catalog, asks clarifying questions when needed, and only finalizes once size, quantity, and price are confirmed.
Anyone on your team can take over mid-thread. The AI gracefully steps aside with full conversation history — your customer never notices the handoff.
No. WhatsApp Commerce sits alongside your store. Shopify stays your storefront and inventory source-of-truth; bitbybit becomes your highest-converting channel for repeat buyers.
No. bitbybit charges a flat platform fee plus WhatsApp message fees at official Meta rates. No commission on what you sell.
Get started

Sell inside the conversation.
Own the relationship.

Discovery, cart, checkout, and repeat purchase — all in one WhatsApp thread. Free trial — no credit card required.

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