AI Commerce

Stop Renting Customers. Own Your
AI Commerce Channel.

Stop paying high commissions for repeat buyers. bitbybit is your AI-powered direct commerce channel on WhatsApp — keep 100% of your margins, own your customer data, and turn one-time shoppers into lifelong fans.

Get started free
Book Demo (English)
For international customers who prefer the demo in English.
Book Demo (Bahasa Indonesia)
Untuk pelanggan yang ingin demo dalam Bahasa Indonesia.
0% Transaction fee on your sales
3× Higher campaign conversion vs email
5 min From setup to first live AI agent
The problem

Every repeat order sent back
through a platform means
margin, data, and relationships lost.

Marketplace-led commerce gets worse over time.

📉

Fee pressure rises as categories mature

Commission rates that felt manageable at launch compound at scale. Every successful category becomes more expensive to sell in as platform fees and ad costs stack up.

👁️

Ad spend is the new cost of visibility

Organic reach on marketplaces has declined. Brands pay to be seen by customers they already have — paying twice for the same relationship.

🗂️

Differentiation is hard inside a marketplace

Product pages, search rankings, and UX are controlled by the platform. Your brand competes side-by-side with every other listing in the same category.

👤

The customer relationship belongs to the platform

Purchase history, contact data, and behavioral signals stay with the marketplace. You fulfill the order. They keep the customer.

Use marketplaces for discovery.
Use WhatsApp for the second order.

The first order makes sense — that's how customers find you. But every repeat order that stays on the marketplace is margin you gave away, and data you never captured.

✕ Repeat order via Marketplace
  • Platform fee on every transaction
  • Ad spend to stay visible to your own customers
  • Customer data stays with the platform
  • Brand is one of thousands on the same page
✓ Repeat order via WhatsApp Direct
  • Full margin goes to your business
  • Customer data and behavioral signals stay with you
  • AI knows their history — personalization from day one
  • Direct relationship — theirs to keep forever
One system — everything you need

The full stack for AI commerce
on WhatsApp.

Catalog Product catalog and WhatsApp catalog

Upload products or sync from your store. Connect your WhatsApp catalog. Pricing, variants, inventory, and images stay current — the AI always pulls from live data.

AI AI-powered recommendations

Contextual product recommendations from real catalog knowledge, purchase history, and customer intent. Not scripted replies — actual commerce reasoning.

Orders Agentic order taking

AI captures order intent, confirms quantities, applies pricing, and moves to checkout in-thread. Complex requests handled without human handoff.

Payments Payment and shipping integrations

Payment links, saved methods, instant confirmation. Connect your logistics provider for tracking and delivery updates — all inside the same WhatsApp thread.

CRM Customer memory and persona

Every order, question, and preference builds the customer profile automatically. The AI knows their size, their allergies, their buying patterns — and gets sharper with every conversation.

Dashboard One dashboard for AI commerce

Catalog, orders, conversations, customer data, and AI performance — managed from one place. Not five disconnected tools. One system built for how AI commerce actually works.

Interactive journey

Better context.
Better recommendations.
Better buying.

A storefront shows products; an AI concierge helps customers buy. We move beyond static search to handle complex buyer intent and deep personalization — scaling your best sales expertise across every conversation.

🔍
Guided Discovery

Converts vague intent into curated shortlists based on live stock and purchase history.

🧠
Complex Decision Logic

Handles personalized constraints — dietary needs, group sizes, budgets — without human intervention.

⚡
Frictionless Conversion

Takes the customer from discovery to payment confirmation in a single thread.

AI concierge handling a complex buying request on WhatsApp
The AI understands

Context. Memory. Reason.

The difference between a chatbot and an AI concierge is not speed. It is what the AI understands about your business, your catalog, and the customer asking the question.

Catalog Products, variants, and pricing

Every product, SKU, and price point — available in conversation. The AI recommends, compares, and answers product questions with the depth of your best sales staff.

Stock Inventory and availability

Live stock levels and size availability. No recommending items that are out of stock. No disappointing the customer after they have decided.

Intent Context and intent

Dietary needs, group sizes, occasion planning, budget constraints — complex requests handled in one conversation. The AI reasons through the requirement and surfaces the right answer.

Memory Purchase history and memory

The AI knows what the customer bought, when, and in what size. Recommendations start from the real relationship — not a generic bestseller list.

Get started

Make every repeat order
grow your profit — not cut into it.

Build your AI commerce channel on WhatsApp. Own the repeat order, keep the margin, and build customer relationships that compound.

Start free
Book Demo (English)
For international customers who prefer the demo in English.
Book Demo (Bahasa Indonesia)
Untuk pelanggan yang ingin demo dalam Bahasa Indonesia.
No credit card required.
FAQ

Common questions about
bitbybit Commerce.

Commerce by bitbybit is our native commerce platform — built for brands that want full control over their storefront, product catalog, and checkout without relying on a third-party platform.
bitbybit Commerce is deeply integrated with WhatsApp from the ground up. Your catalog, checkout, and CRM all live inside the same system — no plugins, no data gaps, no platform fees on sales.
Yes. We support bulk product imports via CSV and direct integrations with common catalog formats. Our onboarding team assists with migration as part of the Pro Bundle plan.
No. bitbybit does not charge a percentage of your sales. You pay only for your subscription plan and WhatsApp message fees at official Meta rates.
Yes — your storefront, link-in-bio pages, and customer-facing communications can all use your own domain and brand identity.