WhatsApp-First. No Limits.
Tidio is built for website chat. bitbybit is built for WhatsApp commerce - with unlimited conversations and better AI at a similar price.
Unlimited Conversations
No per-message pricing
WhatsApp-First
Where your customers are
Free Migration
We handle everything
Tidio vs bitbybit: Feature Comparison
See why businesses choose WhatsApp-first over website chat
Pricing & Value
| Feature | Tidio | bitbybit |
|---|---|---|
| Starting Price | $50/month | $99/month |
| Conversation Limits | 250-2000/month | Unlimited |
| Per-Seat Charges | Up to 10 seats | Unlimited seats |
| Transparent Pricing |
Platform Focus
| Feature | Tidio | bitbybit |
|---|---|---|
| WhatsApp Business API | Limited | Full featured |
| Website Chat | ||
| Built for WhatsApp | ||
| Mobile-First Design |
AI & Automation
| Feature | Tidio | bitbybit |
|---|---|---|
| AI Chatbot | Lyro AI | GPT-4 powered |
| Advanced Flows | Limited | Unlimited |
| Context Understanding | Basic | Advanced |
| Multilingual |
E-commerce
| Feature | Tidio | bitbybit |
|---|---|---|
| Shopify Integration | Basic | Advanced |
| WooCommerce | Basic | Advanced |
| Product Catalog | ||
| Order Tracking |
Features That Actually Matter
Everything you need to scale your WhatsApp commerce without the limitations
WhatsApp-First Platform
Built specifically for WhatsApp Business API vs Tidio's website chat focus.
Better AI Automation
GPT-4 powered agents with advanced conversation flows beyond Lyro AI.
E-commerce Native
Deep Shopify, WooCommerce integrations that actually drive sales.
Advanced Analytics
Revenue tracking, conversion funnels, and ROI metrics built-in.
No Conversation Limits
Unlimited conversations vs Tidio's conversation-based pricing tiers.
Mobile-First Design
Optimized for mobile commerce and on-the-go customer support.
Hear From Businesses Who Switched
Join 200+ brands that made the switch and never looked back
Tidio was great for website chat, but our customers are on WhatsApp. bitbybit gave us the platform we actually needed.
Emily Wong
Customer Success Lead at BeautyBox Co
Switched from Tidio
The AI in bitbybit is miles ahead of Lyro. We're converting 3x more leads now.
Marcus Thompson
Head of Sales at TechGear Store
Switched from Tidio
Same price as Tidio Plus, but we get unlimited conversations and better features. No-brainer.
Sofia Martinez
Operations Manager at Fashion Hub
Switched from Tidio
Save Money. Get More Features.
See how much you can save by switching to bitbybit with transparent pricing
- Limited features
- Additional fees for integrations
- Limited support
- All features included
- 150+ native integrations
- 24/7 priority support
- Free migration assistance
- No message markup fees
Switch in 4 Simple Steps
We make migrating from Tidio completely painless. Most customers are up and running in under 24 hours.
Book a Migration Call
Schedule a 15-minute call with our migration team to discuss your setup
We Handle the Transfer
Export your data from Tidio and import it to bitbybit - we do the heavy lifting
Test & Go Live
Review everything in your new account, then switch over with zero downtime
Ongoing Support
Get dedicated support for 30 days post-migration to ensure smooth operations
Stop Settling for Tidio
Join 200+ brands that switched to bitbybit and transformed their WhatsApp commerce. Start your free trial today.
Questions about switching from Tidio? Email us at [email protected]