bitbybit vs. Mekari Qontak:
The Modern Comparison
Automated Results vs. Manual Management.
Trusted by 200+ brands · Free migration support · Go-live in 2 weeks
Dipercaya oleh 200+ brand di Indonesia
Which Platform is Right for You?
Choose based on your business priorities and operational model.
Traditional Enterprise Approach
Best for traditional enterprises that want to maximize human agents for manual ticket management and complex omnichannel support.
- 20+ channel omnichannel CRM
- Human-agent focused workflows
- Enterprise call center features
AI-First Automation
Best for agile brands focused on AI automation that generates results (sales & support) without adding headcount.
- AI that closes sales 24/7
- Native e-commerce integration
- Results without headcount
Feature-by-Feature Comparison
Compare key capabilities side-by-side to make an informed decision.
| Feature | Qontak | bitbybit |
|---|---|---|
| AI Automation | Basic chatbot | Advanced AI agents |
| E-commerce Integration | Manual setup | Native integration |
| Pricing Model | Per-agent pricing | Unlimited users |
| Setup Time | Days to weeks | 15 minutes |
| Focus | Multi-channel CRM | WhatsApp commerce |
Pricing Comparison
Enterprise features without enterprise pricing. See how bitbybit delivers more value.
Contact sales for pricing
Transparent, predictable pricing
No credit card required · 14-day free trial
Qontak pricing varies by package and agent count. Contact their sales team for specific quotes. bitbybit offers transparent, all-inclusive pricing with no per-agent fees.
Siap Tingkatkan WhatsApp Commerce?
Automasi hingga 60% chat WhatsApp sambil meningkatkan penjualan, leads berkualitas, dan resolusi tiket.
* Disclaimer: bitbybit is an independent software provider. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with PT Qontak Tumbuh Makmur or Mekari. All product names, logos, and brands are property of their respective owners. Comparison data verified from public sources as of December 2025.