What's the difference between Kommo and bitbybit?

Kommo is a CRM that added WhatsApp as a messaging channel. bitbybit is a WhatsApp commerce platform with CRM built in. The difference shows in native e-commerce integrations, AI capabilities, and pricing—bitbybit offers unlimited users while Kommo charges per seat.

Does Kommo support Shopify integration?

Kommo requires Zapier for Shopify integration, adding complexity and cost. bitbybit has native Shopify integration with automatic catalog sync, order management, and inventory tracking built in.

How much does Kommo cost for a team of 10?

Kommo's per-user pricing means a team of 10 costs $250-450/month depending on plan. bitbybit's Pro plan at $99/month includes unlimited users—saving you 60%+ on a growing team.

Kommo is CRM with chat. bitbybit is WhatsApp commerce.

Kommo treats WhatsApp as just another CRM channel. bitbybit is built from the ground up for WhatsApp commerce—with native e-commerce integrations, AI sales agents, and commerce workflows that actually close deals.

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WHATSAPP-FIRST ARCHITECTURE

150+ NATIVE E-COMMERCE INTEGRATIONS

AI THAT CLOSES SALES AUTOMATICALLY

Why WhatsApp-first matters

Native product catalogs

Sync your entire store to WhatsApp. Customers browse and buy without leaving the chat.

In-chat payments

Send payment links, process COD verification, and track orders—all in conversation.

AI sales automation

GPT-4 agents that qualify leads, recommend products, and close deals 24/7.

Cart recovery built-in

Automatic follow-ups on abandoned carts with personalized offers via WhatsApp.

Kommo can't do this because it's a generic CRM adapted for messaging—not a commerce platform.

Trusted by 1,000+ brands worldwide

Powering growth for brands across fashion, food, automotive, and more

A BATHING APE

Fashion & Streetwear

★

Topgolf

Entertainment & Leisure

★

Yoshinoya

Food & Beverage

★

Braun Büffel

Luxury Fashion

★

Sun Motor

Automotive

Bonia

Fashion & Accessories

Elzatta

Modest Fashion

GTRacing

Gaming & Esports

Heaven Lights

Home & Living

A BATHING APE

Fashion & Streetwear

★

Topgolf

Entertainment & Leisure

★

Yoshinoya

Food & Beverage

★

Braun Büffel

Luxury Fashion

★

Sun Motor

Automotive

Bonia

Fashion & Accessories

Elzatta

Modest Fashion

GTRacing

Gaming & Esports

Heaven Lights

Home & Living

and growing across 100+ countries

WHY BITBYBIT?

Built for WhatsApp commerce. Not adapted from CRM.

Kommo is a CRM that added WhatsApp. bitbybit is a WhatsApp commerce platform with CRM built in. The difference shows in every feature.

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E-commerce native vs. Zapier workarounds.

bitbybit

Native integrations with Shopify, WooCommerce, Tokopedia, Lazada, and 150+ platforms. Product catalogs sync automatically, orders flow seamlessly.

Kommo

Kommo requires Zapier for most e-commerce integrations. Each connection adds cost, complexity, and failure points. No native catalog sync.

AI that sells, not just assigns tickets.

bitbybit

GPT-4 powered AI agents understand sales context, check inventory, recommend products, process orders, and handle payment collection automatically.

Kommo

Kommo's Salesbot is rule-based with limited natural language understanding. Complex sales conversations require human handoff.

WhatsApp catalog and payment links built-in.

bitbybit

Native WhatsApp Business catalog support, in-chat payment links, COD verification, and order tracking. Customers complete purchases without leaving WhatsApp.

Kommo

Kommo lacks native WhatsApp catalog integration. Payment workflows require manual setup and external tools.

Predictable pricing with unlimited users.

bitbybit

Simple tier pricing starting at $29/month with unlimited team members. No per-seat charges that punish growth.

Kommo

Kommo charges per user ($15-45/seat/month). A team of 10 costs $150-450/month before any add-ons. Costs escalate quickly.

Transparent Pricing. Better Value.

Save 25% while getting more features

Kommo

$129/mo

Base + Advanced Plan

Limited WhatsApp features
Basic chatbots
Per-user pricing
Limited integrations

Save 25%

bitbybit

$99/mo

All Features Included

Full WhatsApp Business API
Advanced AI automation
Unlimited team members
All integrations included
Free migration support

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Limited Time: Free Migration for Kommo Users

Join 200+ Brands That Switched From Kommo

Better WhatsApp features. More automation. Lower cost. What are you waiting for?

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No credit card required • 14-day free trial • Free migration included