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Understanding the Unsubscribe Option for Messages

bitChat

Enabling the unsubscribe option in bitChat is essential for managing customer preferences and ensuring compliance with messaging standards. This feature allows users to opt-out easily, enhancing customer experience and maintaining trust. Follow these steps to activate the unsubscribe settings.

Step 1: Go to bitChat Settings chatbot dashboard.

Step 2: Scroll down to find "Unsubscribe" then click "toggle" to green.

Click "toggle" to green

Step 3: Fill in the unsubscribe "Keywords" and select the message type.

Fill in "Keywords" and select "Message type"

Step 4: Fill in the unsubscribe message or upload media, then click "Save changes."

Fill in "Message" or "Upload media"
Click "Save changes"

For further assistance, reach out to us at help@bitbybit.studio

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