Dynamic variables personalize your bitCRM automation messages, tailoring communication with customer and order data. This guide outlines how to use dynamic variables to personalize messages regarding orders and customer information:
Order Data
| Description |
Variable |
| Order ID |
{{order.id}} |
| Order Name |
{{order.name}} |
| Order Total Price |
{{order.totalPrice}} |
| Order Note |
{{order.note}} |
| Order Item Lines |
{{order.itemLines}} |
| Order Properties |
{{order.itemLines.properties.name[index]}} : {{order.itemLines.properties.value[index]}} |
| Order Lins Details |
{{order.link}} |
Customer Data
| Description |
Variable |
| Full Name |
{{order.customer.name}} |
| First Name |
{{order.customer.firstName}} |
| Last Name |
{{order.customer.lastName}} |
| Email |
{{order.customer.email}} |
| Phone |
{{order.customer.phone}} |
| Address |
{{order.customer.address}} |
Shipping Address
| Description |
Variable |
| Customer full name |
{{order.shippingAddress.name}} |
| Customer First Name |
{{order.shippingAddress.firstName}} |
| Customer Last Name |
{{order.shippingAddress.lastName}} |
| Address 1 |
{{order.shippingAddress.address1}} |
| Address 2 |
{{order.shippingAddress.address2}} |
| Country |
{{order.shippingAddress.country}} |
| Province |
{{order.shippingAddress.province}} |
| City |
{{order.shippingAddress.city}} |
| Zip |
{{order.shippingAddress.zip}} |
Only for "Order Paid" Trigger
| Description |
Variable |
| Financial Status |
{{order.financialStatus}} |
| Gateway |
{{order.gateway}} |
| Payment Gateway Names |
{{order.paymentGatewayNames}} |
Only for "Order Fullfilled" Trigger
| Description |
Variable |
| Shipping Name |
{{order.fulfillments.name}} |
| Tracking number |
{{order.fulfillments.trackingNumber}} |
| Tracking URL |
{{order.fulfillments.trackingUrl}} |
| Fulfillment Status |
{{order.fulfillments.status}} |
Only for "Abandoned Cart" Trigger
| Description |
Variable |
| Abandoned Cart Url |
{{order.abandonedCartUrl}} |
