Seamlessly integrate WhatsApp Cloud API with bitbybit to streamline your customer communications.
If the number is already in use on WhatsApp (regular, business, or mobile), you need to delete the existing account before registering it for the API. For assistance, talk to Sales. Follow this step-by-step guide for a smooth setup process.
We highly recommend using a new phone number for registration ensures a hassle-free setup.
Step 1: Access Integrations
1. Navigate to the "Integrations" dashboard. Select “WhatsApp Cloud API”.
Step 2: Set Up Your Meta Account
1. Click “Connect to Meta”.
1. Select "Continue as your Facebook Account".
2. Click "Get started".
3. On the "Fill in your business information", click the "Business portfolio" dropdown and choose between:
- Create a business portfolio and fill in details like "Business name," "Business email," "Business website or profile page," and "Country".
- Or select an existing business portfolio from the dropdown, which will auto-fill the form.
- Click "Next".
4. On the "Create or select your WhatsApp Business Account", click the "Create a WhatsApp Business Account" and “Create or Choose WhatsApp Business Profile” dropdown and choose between:
- Choose "Create a WhatsApp Business Account" and in the next dropdown, "Create a new WhatsApp Business Profile."
- Fill in "WhatsApp Business Account Name," "WhatsApp Business display name," and "Category". Then click “Next”.
- Or select an existing “WhatsApp Business account” and, in the "Create or choose WhatsApp Business Profile" dropdown, choose to "Create a new WhatsApp Business profile."
#Importance You can create multiple profiles on your WhatsApp Business account.5. Enter a phone number to receive the verification code in "Add a new or existing number."
6. Complete the process by clicking "Add payment method"
Note: We highly recommend enabling two-factor authentication for enhanced security.Step 3: Test and Verify WhatsApp Cloud API Integration with bitbybit1. Go to bitbybit’s Livechat page.2. Using a regular WhatsApp app on your phone or WhatsApp Web on desktop, send a test message to your connected WhatsApp Cloud API number.3. The message you sent should appear on the bitbybit Livechat page.
4. Reply to the message. Ensure that your messages are being sent and received through the bitbybit platform.Congratulations! You have successfully created and connected your WhatsApp Cloud API with bitbybit. This powerful integration will help you manage your customer communications more efficiently, providing a seamless and professional experience for your clients.Happy messaging!