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How to Create a Message Template for OTP WhatsApp Cloud API

Effortlessly integrate secure OTP (One-Time Password) functionality into your business processes with the WhatsApp Cloud API. This guide will walk you through creating and testing a message template for OTPs, ensuring seamless and reliable communication with your customers.

Step 1: Connect Your WhatsApp Cloud API

Go to the Integration page and connect your “WhatsApp Cloud API”. Read How to Create and Connect WhatsApp Cloud API with bitbybit for details.

Step 2: Enable WhatsApp Login

Once your WhatsApp API is successfully connected, go to the Social Login dashboard.
Enable “Login with WhatsApp”. Then click “Set up OTP settings” to configure OTP.

Enable WhatsApp toggle and click "Set up OTP settings"

Step 3: Activate or Create a Message Template

Click “Active OTP Template”. Choose from the list of existing templates or select “Create new template”.

Choose existing template or click "Create new template"

Step 4: Fill in Template Details

Enter the required fields.

Note: Template Name: Use only lowercase letters and underscores (e.g. otp_login_template)

Step 5: Save Your Template

Click Save template.

Note: Template approval by Meta takes 1–3 days.

Step 6: Test Your Template

Enter phone number and click "Request OPT"

Congratulations! 🎉 Your OTP message template is now successfully created and integrated.

For further assistance, reach out to us at help@bitbybit.studio

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