Effortlessly integrate secure OTP (One-Time Password) functionality into your business processes with the WhatsApp Cloud API. This guide will walk you through creating and testing a message template for OTPs, ensuring seamless and reliable communication with your customers.
Step 1: Connect Your WhatsApp Cloud API
- Go to the Integration page and connect your “WhatsApp Cloud API”. Read How to Create and Connect WhatsApp Cloud API with bitbybit for details.

Step 2: Enable WhatsApp Login
- Once your WhatsApp API is successfully connected, go to the Social Login dashboard.
- Enable “Login with WhatsApp”. Then click “Set up OTP settings” to configure OTP.

Step 3: Activate or Create a Message Template
- Click “Active OTP Template”. Choose from the list of existing templates or select “Create new template”.

Step 4: Fill in Template Details
- Enter the required fields.

Note: Template Name: Use only lowercase letters and underscores (e.g. otp_login_template)
Step 5: Save Your Template
- Click Save template.

Note: Template approval by Meta takes 1–3 days.
Step 6: Test Your Template
- Log in to your store and select “Continue with WhatsApp”. Enter your number and request an OTP.

Congratulations! 🎉 Your OTP message template is now successfully created and integrated.