Automate your Shopify store on WhatsApp
Sync your Shopify store in real-time. Send order confirmations, shipping updates, and abandoned cart recovery messages via WhatsApp with 98% open rates vs 20% for email.
What you can do
Real use cases from businesses using this integration with bitbybit
Recover abandoned carts
WhatsApp reminders with cart contents and one-click checkout. Recover sales email can't reach.
Reduce WISMO inquiries
Proactive shipping and delivery updates. Customers know status before they ask.
Request product reviews
Automatic review requests after delivery. Higher response rates than email.
Drive repeat purchases
Restock reminders and personalized offers based on purchase history.
How it works
Get up and running in minutes, not days
Install from Shopify App Store
One-click installation. Connect your store in minutes with secure OAuth.
Connect WhatsApp Business
Link your WhatsApp number through Meta Business Manager integration.
Enable automations
Turn on order confirmations, shipping updates, and cart recovery with pre-built templates.
Customize and launch
Edit message templates to match your brand voice. Go live same day.
Real-time order automation
Keep customers informed at every stage. Automated WhatsApp messages for order confirmation, shipping, and delivery.
Order confirmations
Instant WhatsApp notifications with order details, receipt, and next steps. Customers know their purchase went through.
Shipping updates
Automatic notifications when orders ship, with tracking links and estimated delivery dates customers can check anytime.
Delivery notifications
Alert customers when orders are out for delivery and confirm when delivered. Reduce 'where is my order' inquiries.
COD support
Full support for Cash on Delivery orders common in Indonesia. Payment reminders and delivery confirmations.
Abandoned cart recovery
Recover 10-15% of abandoned carts with WhatsApp messages. Higher open rates mean more completed purchases.
Smart timing
Send recovery messages at optimal times based on customer behavior. First message within an hour, follow-ups spaced for best results.
Personalized offers
Include cart contents, product images, and dynamic discount codes. Customers see exactly what they left behind.
One-click checkout
Secure payment links let customers complete purchase directly from WhatsApp. No logging back into your site.
Multi-step sequences
Set up automated follow-up sequences with escalating incentives. First reminder, discount offer, last chance.
Customer engagement and retention
Build repeat business with targeted WhatsApp campaigns based on Shopify customer data and purchase history.
Product launches
Notify VIP customers about new arrivals and restocks first. Create urgency with limited availability messaging.
Review requests
Automatically request reviews after delivery via Stamped.io or Yotpo integration. WhatsApp makes it easy for customers to respond.
Segment targeting
Create customer segments based on purchase history, order value, and behavior. Send relevant offers to the right customers.
Restock reminders
Remind customers when consumable products need replenishing. Time it based on typical usage cycles.
Works great with
Connect multiple integrations to build powerful automation workflows
Frequently asked questions
Everything you need to know about this integration
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